**Shall we work together to make Grupo Herval grow even bigger?** Grupo Herval is a company from Rio Grande do Sul, founded in 1959. Headquartered in the city of Dois Irmãos, it encompasses diverse business segments and operates in all regions of the country. Currently, it includes 20 brands spanning industry, commerce, and services—consortiums, insurance, construction, and financial services. To sustain our brands and growth, we seek engaged professionals who focus their efforts on exceeding the expectations of internal and external customers! **Opportunity** to work as **Informar vaga** in our **Informar setor/negócio** in the city of **Informar cidade/estado**. Join the **Grupo Herval team!** **Responsibilities and duties** * Map, analyze, and optimize operational processes in stores and support areas, identifying improvement opportunities and waste reduction; * Support the planning and execution of corporate projects impacting operations (campaigns, new systems, standardizations, etc.); * Develop and review operational manuals, policies, and procedures, ensuring clarity and alignment with brand guidelines; * Develop and monitor operational performance indicators (KPIs), proposing action plans for deviations; * Collaborate with departments such as Sales, Asset Security, Logistics, Technical Support, Finance, IT, HR, and others to improve workflows and integrate processes; * Conduct operational visits and audits in stores, assessing compliance with standards and best practices; * Produce management reports and executive presentations, translating data into insights for leadership; * Contribute to change management and promote a culture of efficiency and operational excellence. **Requirements and qualifications** **Technical Requirements** * Completed bachelor's degree in Business Administration, Production Engineering, Management Processes, or related fields; * Knowledge of SAP; * Solid experience in retail operations, process improvement, or operational efficiency projects; * Proficiency in Excel and PowerPoint; knowledge of Power BI and SAP system is desirable; * Ability to analyze data, create reports, and deliver executive presentations; * Availability for periodic travel to network stores. **Desirable Differentiators** * Experience in premium retail operations or technology sector. * Participation in system implementation projects or corporate process reviews. **Additional information** **HERE'S A TIP:** * We are looking for someone with initiative at heart, who enjoys discussing and finding ways to help the company and colleagues constantly evolve. Someone capable of making decisions based on analysis and discussions, always open to sharing knowledge and learning from everyone. Does this sound like you? Then come work with us :) **WHAT WE OFFER:** * Incredible discounts through the Employee Association (excellent partnerships in commercial, health, wellness, and education sectors) * Wellhub to keep your body active and energy high! * Complete clinic: medical care, physiotherapist to take care of you from head to toe! * Dental care, because a beautiful smile makes all the difference! * Psychological support platform to strengthen mind and heart! * On-site meals, because flavor and convenience are essential! * Transportation allowance/shuttle service to simplify your commute! * On-site parking for a stress-free arrival! * Corporate Education Platform to encourage continuous learning! * Valuing professional growth through the Internal Opportunities platform. * Collaborative environment, because together we are unique! * Exclusive employee channel with special discounts at Grupo Herval companies. * Attractive phone plan to stay always connected! * Workplace gymnastics to maintain energy and health! Payroll-deductible loans to help achieve your personal goals! * Come join this team full of benefits! **Become Herval!** \*\* Benefits may vary according to the regional union. **ADDITIONAL INFORMATION:** * Work Location: Dois Irmãos/RS * Work Mode: On-site; * Working Hours: Monday to Thursday, from 7:50 AM to 6:00 PM, and on Fridays, from 7:50 AM to 5:00 PM. * Grupo Herval values diversity and welcomes people of all disabilities, ethnicities, genders, sexual orientations, generations, and mindsets. Since 1959, **Grupo Herval** has built a reputation for excellence, leadership, and commitment to quality across various sectors. With over 25 brands spanning industry, B2B, retail, e-commerce, and services, our presence extends throughout the country, offering incredible opportunities for **talented professionals like you**! We value our employees and are committed to providing a welcoming, inclusive workplace with room for your development. We are constantly improving, and our research and development of new technologies combine **quality and tradition** with care for the environment and our natural resources. Join our team and let's build a successful story together at Grupo Herval. **Become Herval!**