**COLLECTIONS ASSISTANT \- /** **Job Description:** \- Perform various administrative routines ensuring organization and compliance of operations; \- Perform title registrations and cancellations with Serasa and notary offices; \- Issue bank instructions and monitor protests; \- Support outsourced and legal collection activities; \- Record interactions and history in the ERP system; \- Create and maintain updated control spreadsheets and performance indicators; \- Interact with Commercial, Financial, and Tax departments, ensuring process integration; \- Assist in credit analysis and automation of financial routines; \- Develop management reports for results monitoring; \- Provide support to leadership in departmental activities and goals. \- Approves protests, extracts from the system. \- Communicates with notary offices and Cenproti, sends approvals to clients \- Supports analysts, sometimes they ask to access client portals, gather documentation for legal, input data into the system, and communicate with lawyers. \- Internal suppliers: accounts receivable, billing, purchasing; external suppliers: collection agencies, legal firms, notary offices, and banks. **Requirements:** Education: \- Completed or ongoing bachelor's degree in Business Administration, Management Processes, or related fields. Essential: \- Intermediate Excel skills (Office Suite and CRM); \- Experience with banking routines and collection instructions; \- Email correspondence, phone communication, processes and procedures; \- Good communication skills for frequent interaction with people; \- Willingness to work in Collections. **Minimum Education Level:** Bachelor's Degree **Work Schedule:** \- Monday to Thursday from 08:00 to 12:00 and from 13:00 to 18:00; \- Fridays from 08:00 to 12:00 and from 13:00 to 17:00\. **Benefits:** \- Welhub (Gympass); \- Medical Plan; \- Dental Plan; \- Meal Allowance/Supermarket Voucher; \- Transportation Voucher; \- Parking; \- Life Insurance; \- Guapeco: Pet health plans; \- Company Anniversary: Voucher of a certain value; \- University Partnerships: exclusive discounts for employees. *Apply through the Divulga Vagas portal!* Follow Divulga Vagas on Instagram: @divulgavagas.oficial