Housekeeping Manager

Description

Job Summary: Vila Galé is seeking a Housekeeping Manager for its new hotel, responsible for managing housekeeping teams, costs, activity planning and control, and VIP guest services. Key Highlights: 1. Integration into a large-scale hospitality team for the opening of a new hotel. 2. Opportunity to manage teams and processes in hotel housekeeping. 3. Focus on innovation, employee development, and service quality. Vila Galé aims to integrate a Housekeeping Manager into its team for the opening of its new hotel, VG Collection Opera São Luís, located in São Luís/MA. Vila Galé is the second-largest Portuguese hotel group and the largest resort chain in Brazil, experiencing strong expansion with 52 hotels: 34 in Portugal, 13 in Brazil, 4 in Cuba, and 1 in Spain. We invest in the growth and development of our employees and teams through innovation, loyalty, ambition, accessibility, freedom, and efficiency. We guarantee service quality by valuing our employees—with smiles and dedication—always being CLOSE TO YOU. **YOUR PROFILE:** Bachelor’s degree in Hospitality Management, Business Administration, or related fields. Advanced computer skills and proficiency in hotel systems and/or software. Intermediate level in a second language (preferably English and/or Spanish). Relevant experience in housekeeping within large-scale hospitality segments. Customer orientation, teamwork spirit, focus on employee training, resource management, high sense of responsibility and urgency, strong communication skills, excellent organizational sense, rigorous cleanliness standards, resilience, and creativity. **KEY RESPONSIBILITIES:** **Directly and indirectly manage housekeeping teams:** floors, general services, and laundry. Hire, onboard, and train new employees. Manage service-related costs. Plan activities according to period-specific needs (deep cleaning, inventories, area organization, etc.). Request and monitor products required for departmental activities. Control purchases, stock levels, and inventories. Monitor uniform procurement and maintenance for staff. Identify, request, and monitor maintenance, repair, and restoration services for equipment, furniture, and utensils within housekeeping areas. Attend to VIP guests and their specific requests. **WHAT WE OFFER:** Beyond integration into a dynamic company committed to social and environmental causes—and one that values its employees—you can expect: Competitive salary and allowances aligned with the role; Health insurance plan after the probationary period; Annual performance-based bonus; Internal Training Academy (e-learning, in-person, and intensive programs); Internal mobility programs (national and international); **Internal initiatives/programs (e.g.:** cross-training, mentoring, development labs, and much more); Access to partner discount catalog; Discounts on products and services, extendable to family members; Complimentary stays; Internal motivational, training, and festive events; Christmas and birthday gifts; Baby Kit for new parents; Use of laundry facilities for uniform care; Integration into a positive, diverse, and inclusive environment; Social and environmental responsibility policies. All our positions are open to persons with disabilities and are offered without any form of discrimination. We value diversity and inclusion within our team! The benefits and programs mentioned are subject to applicable contracts and/or internal regulations available for consultation.