General Manager

Description

Job Summary: Vila Galé is seeking an experienced General Manager to oversee the hotel property, its teams, and services, ensuring quality standards, performance, and excellence. Key Highlights: 1. Integrate into an expanding team and a renowned hotel chain 2. Lead and manage all operations of the hotel property 3. A positive, diverse, and inclusive environment Vila Galé aims to welcome a General Manager to join its team for the opening of its new hotel, VG Collection Opera São Luís, located in São Luís/MA. Vila Galé is the second-largest Portuguese hotel group and the largest resort chain in Brazil, undergoing strong expansion with 52 hotels: 34 in Portugal, 13 in Brazil, 4 in Cuba, and 1 in Spain. We believe in the growth and development of our employees and teams through innovation, loyalty, ambition, accessibility, freedom, and efficiency. We guarantee service quality by valuing our employees—with smiles and dedication—always staying CLOSE TO YOU! **MISSION:** To manage the hotel property, its teams, and all services provided, ensuring professional management aligned with Vila Galé’s quality, performance, and excellence standards. **YOUR PROFILE:** Bachelor’s degree in Hospitality, Business Administration, Management, Marketing, or related fields; Advanced proficiency in computer applications and hotel systems and/or software from an end-user perspective; Fluency in a second language, preferably English; Relevant experience in the role, commensurate with the hotel’s profile; Experience managing hotel services, preferably in Food & Beverage; Experience with All-Inclusive systems or managing large-scale bars and restaurants will be considered advantageous; An entrepreneurial mindset, customer-focused (both internal and external), team-oriented, socially intelligent, logically analytical, practical, creative, leadership-development oriented, resource-efficient, highly responsible and responsive, with strong communication skills, organizational ability, rigor, and resilience. **KEY RESPONSIBILITIES:** Manage and supervise all hotel property operations; Represent the company in internal and external institutional activities; Manage the hotel’s budget and operations; Report to and represent company management whenever required; Supervise Finance (including Procurement), Human Resources, and Commercial departments; Propose operational improvements and investment initiatives to management; Participate in promotional and marketing activities; Manage service leaders, promoting regular communication initiatives; Receive and negotiate with clients and suppliers when necessary; Serve as the primary ambassador for the chain’s Human Resources programs. **WHAT WE OFFER:** Beyond joining a dynamic company committed to social and environmental causes and valuing its employees, you can expect: Competitive salary and allowances aligned with the position; Comprehensive health insurance plan; Health insurance extended to dependents at promotional rates; Annual performance-based bonus; Internal training academy (e-learning, in-person, and intensive programs); Internal mobility programs (national and international); Internal initiatives and programs such as cross-training, mentoring, development labs, and more; Access to partner discount catalog; Discounts on products and services, extendable to family members; Complimentary stays; Internal motivational, training, and festive celebration events; Christmas and birthday gifts; Baby Kit for new parents; Uniform laundry service; Integration into a positive, diverse, and inclusive environment; Social and environmental responsibility policies. All our positions are open to persons with disabilities and without any form of discrimination. We value diversity and inclusion within our team! The benefits and programs mentioned are subject to applicable contracts and/or internal regulations.