Description
Job Summary:
Technical support for users, assisting with installation, configuration, and maintenance of equipment; incident management; and information security.
Key Highlights:
1. On-site and remote technical support
2. Equipment and software maintenance and configuration
3. IT operational and information security support
Provide basic technical support to users (on-site and remote)
Assist with installation and configuration of computers, printers, and software
Perform simple equipment maintenance (reformatting, cleaning, replacement of basic components)
Support technical incident tracking and management
Assist with creation and granting of access (e-mail, internal systems)
Provide support for network configuration (internet, Wi-Fi)
Organize equipment and manage IT inventory
Support backup and information security procedures
Coordinate with vendors when necessary
Assist in documenting processes and support activities
Compensation: R$2.186,12 per month
Benefits:
* Medical assistance
* Childcare allowance
Work location: On-site