IT Technical Support Assistant

Description

Job Summary: IT technical support and assistance, including installation, configuration, and maintenance of equipment and systems, ensuring security and organization. Key Highlights: 1. Comprehensive IT technical support for users and infrastructure 2. Maintenance of systems, security, and organization of IT equipment 3. Focus on communication and agility in problem resolution Responsibilities: * **Assist and support users experiencing issues with computers, systems, and internet connectivity;** * **Install and configure software and hardware (e.g., computers and printers);** * **Perform basic maintenance on devices and networks (connections, cables, Wi\-Fi);** * **Support system security through updates and antivirus software;** * **Organize and manage IT equipment (inventory, loans, stock control);** * **Log and track all support requests and services performed.** Requirements: * **Courses or formal education in Information Technology;** * **Basic knowledge of hardware and software;** * **Fundamental understanding of networking;** * **Proficiency in Microsoft Office suite;** * **Strong communication skills and patience when interacting with users;** * **Ability to organize tasks and resolve problems efficiently.** Benefits: * **50% subsidized health insurance;** * **Dental plan via voluntary enrollment;** * **Access to free professional development courses;** * **Rest room;** * **iFood Benefits;** * **Wellhub;** * **Internet plan.** \*Subject to feasibility assessment Compensation: R$1\.600,00 \- R$1\.621,00 per month Benefits: * Medical assistance * Fuel allowance Work Location: On-site