Description
Job Summary:
Technical support professional for hardware maintenance, system diagnostics, infrastructure support, and assistance to WinThor ERP users.
Key Highlights:
1. User technical support
2. Preventive and corrective hardware maintenance
3. Incident diagnosis and resolution
Provide technical support to users
Perform preventive and corrective hardware maintenance
Diagnose and resolve incidents related to systems and infrastructure
Support users in using the WinThor ERP system
Carry out equipment and software installations, configurations, and updates
Track service tickets and ensure SLA compliance
Document support interactions and solutions
Compensation: R$1\.800,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Life insurance
* Meal allowance
* Transportation allowance
Work location: On-site