Senior IT Processes and Risks Analyst

Description

Job Summary: Professional to strengthen IT Controls, Processes, and Risks, acting consultatively in governance and continuous improvement. Key Highlights: 1. Consultative expertise in IT governance and continuous improvement. 2. Lead the Systems Directorate's indicators/KPIs strategy. 3. Conduct analyses of incidents and sensitive requests. Feel our energy! We are a team of 16,000 direct employees, spread across 18 Brazilian states and the Federal District. Here, accents blend, and integration, collaboration, and security are fundamental elements in our daily work. We operate across the entire Brazilian electricity sector value chain: Generation, Transmission, Distribution, and Commercialization. Together, we are this whole Neoenergia! We aim to lead Brazil’s energy transition and become the top choice for Brazilians. And we will achieve this with people of all genders, races, ages, sexual orientations, and disabilities. We invest in diversity, innovation, and technology to deliver the best experience of connected energy solutions to each of our 16 million customers! Work Location: Salvador/BA Your energy will be highly valuable for: Contributing to strengthening the IT Controls, Processes, and Risks area by acting consultatively and collaboratively in organizing and executing the area’s activities, with focus on governance, continuous improvement, and operational excellence. You will be responsible for supporting IT risk and controls management, monitoring indicators (KPIs), supporting audits and certifications, as well as participating in change management initiatives, process review, and standardization. Your role will be essential to ensure compliance, security, and efficiency of IT processes, promoting cross-functional integration, risk mitigation, and strategic decision-making support for leadership. Responsibilities: * Enhance processes and controls through critical analysis, standardization, and implementation of improvements focused on risk and effectiveness; * Coordinate internal and external audit and certification efforts through planning, departmental follow-up, and consolidation; * Lead the Systems Directorate's indicators/KPIs strategy by defining metrics, automating data collection, and enabling executive visibility (reports and dashboards); * Guide stakeholders (profile agents, managers, departments) via training, materials, and consultative support in forums and committees; * Conduct analyses of incidents and sensitive requests in partnership with Governance, Risk, Compliance, Security, and Resilience teams, proposing mitigations and action plans; * Implement automation and innovations (including AI where applicable) in internal workflows, ensuring quality, compliance, traceability, and positive customer impact; * Uphold the company’s values of Health, Safety, Sustainability, and Environment through campaigns and policies, applying these principles across all actions, processes, and guidelines. To join our team, you must have: * Completed undergraduate degree in Administration, Engineering, IT Governance/Management, Computer Science, Systems, Economics, Accounting, Auditing, Compliance, or related fields; * Advanced proficiency in Microsoft Office (especially Excel and PowerPoint); * Prior experience in internal controls, risk management, auditing, or process management; * Availability to work in Salvador/BA. It will be a plus if you have: * Experience with SAP, Active Directory (AD), and other corporate systems; ITSM tools (ServiceNow, BMC, JIRA, etc.); and Identity Management (IDM); * Postgraduate degree or MBA in Governance / Projects / Quality (Processes) / Data / Technology / AI; * Knowledge of best practices such as ITIL, COBIT, or PMBOK; * Experience with automation and dashboard tools (PowerApps, Power Automate, Power BI); * Experience in innovation, automation, or system integration projects; * English or Spanish for communication with global teams. To keep your energy high, check out our benefits: * Health and Dental Plans to care for you and your dependents. * Food Allowance for a well-stocked grocery shopping or Meal Voucher to socialize with colleagues during lunchtime; * Profit and Results Sharing Program—the most anticipated moment of the year!; * Extended Maternity Leave for a more tranquil postpartum period; * Paternity Leave to stay close to your family during your baby’s first days; * Leave for same-sex couples, because we recognize all types of families; * Hybrid Work Model for administrative employees; * Gympass for physical activity and renewed energy; * Language Program to improve your skills in another language; * Private Pension Plan for a more secure future; * Life Insurance to support our employees at every stage. Want to learn more about Neoenergia? Follow us on social media! \#VemSerNeoenergia \#OrgulhodeSerNeoenergia Mobility Information Please note that any candidate who is not a citizen of the country where the position is located will be subject to fulfilling applicable immigration requirements to legally work and commence employment activities in that country. Posting Expiration Date: March\-28\-2026