Description
Job Summary:
We are seeking an Operational Performance Analyst to support managers in the centralized and strategic management of critical operational routines, with a focus on control, analysis, and decision-making support.
Key Highlights:
1. Support managers with strategic and centralized operational management
2. Focus on control, analysis, and support for daily/weekly decision-making
3. Opportunity to support high-impact decisions and group growth
We seek an Operational Performance Analyst to directly support the group's general managers across our operations (5 burger restaurants, 1 Italian restaurant, 1 boteco, and 1 high-end cocktail bar) through centralized and strategic management of critical operational routines, delivering daily and weekly outputs for control, analysis, and decision-making support.
Key Responsibilities
1\. **Weekly Deliverables**
* Consolidated performance report per unit, including:
* Comparative analysis of revenue over the last 4 weeks;
* Ranking of top- and bottom-performing products (by revenue and volume);
* Sales target suggestions for waitstaff and sales staff;
* Comparison between demand forecast and actual sales.
* Weekly procurement budget definition, based on prior revenue and unit-level control.
* Cost of goods sold (COGS) control per product and category, based on technical specifications.
* Weekly budget definition for operational extras.
* Production and procurement projections aligned with seasonality and turnover.
* Presentation of results in weekly meetings with the general manager.
* Monitoring of license schedules, permits, and accounting and tax obligations.
2\. **Daily Deliverables**
* Daily cash flow reconciliation.
* Review of entries made by BPOs (finance and procurement) in the income statement (DRE), cash flow statement (DFC), and inventory.
* Inventory control of critical items (Category A): distilled spirits, wines, and strategic inputs.
* Entry of ad-hoc payments into the banking system for approval.
* Validation of unit-level cash reconciliations.
* Daily alerts on deviations and out-of-standard occurrences (e.g., high COGS, sales below average, stockouts).
3\. **Other Potential Deliverables** (strategic decision)
* Feasibility analyses for new projects and commercial locations.
* Development of financial projections for expansion and new products.
* Support in defining operational team goals based on historical data.
* Monitoring effectiveness of promotional activities.
* Creation of performance dashboards and automated alerts (using Excel and systems).
**Requirements**
* Completed degree in Business Administration or Accounting.
* Minimum 1 year of proven experience in financial, operational, or controller functions (in food service, retail, or service-sector companies).
* Advanced Excel proficiency (tested during interview).
* Experience with ERP systems, inventory control, financial systems, and back-office systems.
* Experience with income statements (DRE), cash flow statements (DFC), bank reconciliations, and cash flow management.
* Ability to generate and present reports clearly.
* Desired knowledge of technical specifications and PCP (Production Control and Planning) routines.
**Skills and Competencies**
* Extremely high commitment to routine delivery — cannot be someone who misses deadlines or requires constant follow-up.
* Highly analytical and organized profile, with strong logical reasoning.
* Execution-oriented: solves problems, cross-references data, anticipates issues, and delivers without constant supervision.
* Self-management capability and results focus.
* Desire to grow within the group, supporting high-impact decisions.