**Description:** Monitor and evaluate team performance, structuring effective plans to achieve expected results; Continuously analyze activities performed, identifying areas for improvement and implementing strategies to optimize performance; Plan and align installation and maintenance demands, ensuring service efficiency; Set priorities, promptly address emergency demands, and organize detailed schedules; Conduct periodic team meetings, providing constructive feedback and motivating the group; Actively participate in client meetings, aligning goals, expectations, and discussing performance indicators; Control administrative activities, validating overtime and managing service shifts; Ensure compliance with standards, technical procedures, and established deadlines; Manage people and services, promoting an environment of professional and personal development. 2511100202181541644