Technology Internship - Technical Support

Description

Job Summary: Remote internship to support maintenance and technical support for a SaaS platform, including investigating issues, assisting with web maintenance, and analyzing API requests. Key Highlights: 1. Opportunity for underrepresented groups in technology 2. Gain hands-on experience with a SaaS platform 3. Support problem investigation and web maintenance *Affirmative action position for underrepresented groups in technology* Also Hire has a remote internship opportunity for individuals from historically underrepresented groups in technology (women, Black people, LGBTQIA+ individuals, and other minorities). We seek early-career students who already have some programming exposure and wish to gain practical experience supporting the maintenance and technical support of a SaaS platform used by companies for recruitment and selection. **Responsibilities** * Assist in investigating simple system issues * Support web platform maintenance * Analyze API requests and application behavior * Assist with minor frontend adjustments * Monitor and execute product-related technical tasks **Requirements** * Currently enrolled in Information Systems, Computer Science, Software Engineering, or related fields * Prior exposure to programming (university courses, training programs, or bootcamps) * Basic knowledge of JavaScript, HTML, and CSS * Interest in understanding how web systems work **Preferred Qualifications** * Familiarity with React * Basic knowledge of SQL or REST APIs * Academic or personal projects (GitHub) **Position Details** * **Stipend:** R$ 600.00 * **Workload:** 4 hours per day (20 hours per week) * **Work Model:** 100% remote