Licensed Parking Operator

Description

Job Summary: Professional responsible for customer service and guidance at parking facilities, focused on vehicle mobility and security. Key Highlights: 1. Customer service and guidance 2. Periodic patrols and attention to needs 3. Key management and vehicle security We value diversity and are committed to inclusion. All our job openings are open to individuals of all backgrounds, fostering an environment where differences are respected and celebrated. Join us! **Responsibilities and Duties** Responsibilities and challenges * Providing customer service using a motorcycle for greater mobility within the garage; * Assisting the Control Center and Administration in guiding customers; * Conducting periodic patrols across the parking lot; * Remaining attentive to customer service and guidance needs; * Informing customers about parking procedures and regulations; * Immediately registering every vehicle entering the parking facility; * Verifying whether customers are authorized users, monthly subscribers, or residents, and confirming they possess valid identification credentials; * Upon greeting customers at the entrance, issuing the card with the prism number and informing them of the designated location for payment and vehicle retrieval; * Informing customers about parking procedures and regulations—including grace periods, fees, location details, and other relevant information—with consistent emphasis on courteous reception; * Properly storing vehicle keys in key cabinets and ensuring vehicle identification via numbered prisms; * Ensuring vehicle security by keeping windows and doors closed at all times; * Observing the maximum speed limit on-site. **Requirements and Qualifications** What we are looking for: * Completed high school education; * Valid driver's license (mandatory). **Additional Information** For healthcare units (hospitals or laboratory networks), if selected during the hiring process, proof of vaccination is required for the following: **Hepatitis B, Adult Diphtheria-Tetanus (DT), Measles-Mumps-Rubella (MMR), Influenza, COVID-19, and Yellow Fever.** **HOW WOULD YOU LIKE TO WORK FOR A COMPANY SERVING TOMORROW’S SMART CITIES?** INDIGO is the global leader in parking and individual mobility management. We operate in over 500 cities across 10 countries. In Brazil, we manage more than 370 operations across 97 cities in 24 states + DF. **How do we make all this happen?** Worldwide, we employ over 9,000 professionals—including 4,700 Brazilians—who implement customized, increasingly intelligent solutions enabling smooth, integrated customer journeys. One of INDIGO’s top priorities is listening to employees and ensuring successful careers. Therefore, we invest in training programs and develop career advancement policies. Additionally, we actively promote gender equality, equal opportunity, and anti-discrimination practices. Our goal is to create a workplace where everyone feels fulfilled, motivated, and engaged. **More purpose, less impact, more Indigo** We are transforming our parking facilities into useful, sustainable service hubs—critical links in the urban mobility chain. Without parking, there is no mobility; without mobility, there is no development. Yet this development must align with people’s desires: less stress, noise, pollution, and traffic. That is why **“creating spaces for a calm city in motion”** is what we do at Indigo. This is our purpose—and what drives us every day. Shall we build this future together? **\#JOININDIGO**