For 88 years, the José Silveira Foundation has kept its gaze fixed on the future, continually reinventing its practices in an unpredictable world—without ever losing sight of its solid roots in the origin of its purpose: caring for people’s health and improving their quality of life. With this vision, we seek individuals who embrace innovation and are eager to contribute to our continuous growth and the enduring legacy we uphold. Join our purpose! **Responsibilities and Duties** * Perform maintenance on systems and applications; * Update graphical and textual information, as well as system and application documentation; * Provide technical support; * Monitor system and application performance and efficiency; * Deploy systems and applications; * Install software programs; * Adapt content for interactive media; * Conduct system and application user acceptance testing (UAT) with clients; * Train users; * Verify achieved results; * Evaluate project objectives and goals for systems and applications; * Operate computer and microcomputer systems; * Monitor systems, network resources, input/output data resources, data storage resources, application availability, application performance, error logs, and central processing unit (CPU) usage; * Administer data processing operations, planned activity schedules, and task timetables; * Optimize available resources; * Correct task-related errors; * Ensure proper functioning of hardware and software; * Initialize and shut down systems and applications; * Configure and reconfigure hardware; * Perform periodic equipment cleaning; * Supply equipment with consumables; * Supervise transmission lines; * Identify and resolve minor hardware and software failures; * Request preventive and corrective hardware and software maintenance; * Manage inventory control of parts and supplies; * Ensure standby equipment remains operational; * Activate standby equipment; * Guarantee information security: perform backups; store backup copies in designated locations; rotate storage media; verify user logical access; securely destroy discarded confidential information; * Serve customers and users; * Provide operational resources; * Plan customer and user support services; * Guide customers and users on hardware and software usage; * Perform initial request assessment; * Manage support requests; * Reprocess tasks according to requests; * Recover files, programs, and reports; * Transfer files, programs, and reports; * Monitor and/or coordinate, upon approval from the Support Analyst, actions related to equipment maintenance; * Carry out preventive and corrective maintenance activities on existing hardware infrastructure—including printers, computers, and internal components; * Perform maintenance activities related to BrOffice applications, including installation and troubleshooting; * Provide guidance and support to users regarding the use of existing software (Windows environment and its applications). **Requirements and Qualifications** * Completed high school education and a technical course in electronics, networking and telecommunications, or related fields; **Additional Information** * Health and dental insurance; * Transportation allowance; * Meal allowance; * Employee benefits club; * Employee health club. Founded on February 21, 1937 by Professor José Silveira, the José Silveira Foundation (FJS) has expanded its mission through sustainable growth grounded in strategic planning and a focus on achieving outstanding results. As a nonprofit philanthropic institution, FJS primarily serves underserved populations, delivering high-quality services. This commitment is evident in the exemplary work carried out by our units in areas such as tuberculosis control, neonatal care, humanized childbirth, breast cancer treatment, and rehabilitation of patients with neuropsychomotor, intellectual, and autism-related disabilities. Annually, FJS delivers over 1.2 million services. Furthermore, FJS implements health promotion and prevention initiatives, as well as socio-environmental programs targeting communities in Salvador and municipalities across Bahia’s interior—contributing to improvements in social and health indicators throughout the state. **#JoinFJS**