Logistics Monitoring Assistant

Description

Job Summary: This Logistics Monitoring Assistant is responsible for monitoring real-time operations, resolving issues, and ensuring the safety, punctuality, and efficiency of truck routes. Key Highlights: 1. Dynamic environment with technology and direct contact with drivers 2. Route optimization and operational problem resolution 3. Development opportunities and career plan Do you enjoy monitoring real-time operations, solving problems quickly, and speaking with people all day? This position is for you. As a Logistics Monitoring Assistant, you will be a key player in ensuring our trucks complete their routes safely, punctually, and efficiently. You will work in a dynamic environment with technology and direct interaction with drivers and internal teams. * Monitor fleet and route compliance in real time. * Contact drivers to guide and support them during trips. * Identify anomalies (delays, deviations, unplanned stops) and act promptly. * Record incidents and update trip control systems. * Assist in route and delivery/pickup window optimization. * Collaborate with internal departments to resolve operational issues. * Generate simple performance reports for routes and fleet. Requirements: **Mandatory Requirements:** * Prior experience in fleet monitoring, logistics, transportation, or related fields. * Strong communication skills via phone and messaging apps with drivers. * Basic knowledge of tracking/telematics tools or TMS systems. * Organizational skills to record information and follow procedures. * Availability to work on rotating shifts and/or weekends, if required. * Basic computer skills (spreadsheets, email, web-based systems). **Preferred Qualifications:** * Experience in real-time monitoring of trucks or cargo. * Familiarity with route planning and route optimization. * Experience in road freight transportation operations. * Ability to work under pressure while maintaining calmness and solution focus. Benefits We offer a dynamic environment with technology and room for growth in the logistics field. You will have direct exposure to operations, learning firsthand how a moving fleet functions. * Competitive benefits package aligned with market standards. * Genuine development opportunities and a structured career plan. * Collaborative work culture with close, open leadership receptive to ideas. * Training programs to enhance expertise in logistics and monitoring.