Description: Job Description We are looking for a Sales Operator to actively or passively contact customers through online communication channels. Follow customer service scripts / procedures / guidelines. Present information about the company's products or services. If you are an attentive professional who delights your customers and possesses a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! \#JoinBrisanet What will your day-to-day look like? * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Update area performance indicators when necessary; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Perform other duties related to this position, according to departmental needs and leadership direction; * Actively or passively contact customers through online communication channels; * Present information about the company's products or services; * Conduct outreach calls to retain customers and prevent cancellations before installation; * Conduct budget audits; * Create and/or update customer records in systems; * Follow customer service scripts / procedures / guidelines. What we seek for this opportunity: * Completed high school education; * Skills in sales techniques, negotiation techniques, and customer prospecting and retention, plus basic computer knowledge, customer service experience, and Digital Marketing; * Basic Computer Skills. Preferred qualifications: * Completed or ongoing undergraduate degree (1 year) with sales experience; * Familiarity with Google tools (Sheets, Docs) and MS Office suite (Word, Excel, PowerPoint). At the Brisanet Group, you’ll find: * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A horizontal and vertical workplace—meaning you are the protagonist of your career!; * Meal benefits (Headquarters via cafeteria; Branches via Alelo); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * WellHub (GymPass); * Emotional Support Platform (IVI); * Childcare Assistance; * Assistance for Dependents with Disabilities; * Payroll-deductible Loans (available after 6 months); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Up to 60% discount at Higher Education Institutions. 2601010046291576760