Description
Job Summary:
A customer service professional providing support across multiple channels, with emphasis on problem resolution and information entry into systems.
Key Highlights:
1. Customer service and support via telephone, email, and WhatsApp
2. Focus on accurate and rapid problem resolution
3. Tasks relevant to the daily routine of a Customer Service Technician
Recruitment and Selection Consulting is seeking a Customer Service Technician in Fortaleza (Downtown).
Suport RH is a company specialized in human resources solutions, offering recruitment and selection services as well as HR management consulting. Its focus is to help organizations optimize their hiring and talent development processes.
**Responsibilities:**
Customer service. Entering information into systems. Providing support through service channels (telephone, email, WhatsApp). Resolving problems accurately and promptly. Completing forms. Tasks relevant to the daily routine of a Customer Service Technician.
Previous experience as a Support Analyst, Customer Service Assistant, Customer Service Coordinator, or Customer Relationship Specialist may indicate alignment with some of the responsibilities of this position.
High school diploma required. Relevant experience required.
**Compensation and Benefits:**
* Salary: BRL 1,621.00
* Meal Allowance
* Transportation Allowance
**Additional Information:**
* Employment Type: Full-time, On-site
* Schedule: Full-time
* Working Hours: Monday to Friday, from 8:00 AM to 6:00 PM.