Technical Support

Description

Job Summary: A professional to provide customer service and technical support, conduct training, and assist with device and inventory organization, demonstrating strong communication skills and proactivity. Key Highlights: 1. Technical support and solution training for customers 2. Device and inventory configuration and organization 3. Expected communication, organization, and proactivity **RESPONSIBILITIES:** Providing customer service for technical support; Conducting customer training on all our solutions; Sorting, configuring, and shipping devices and supplies to customers; Handling requests via CRM, email, WhatsApp, and phone calls; Assisting with receiving, verifying, and storing devices in inventory; Daily inventory verification; **WHAT WE EXPECT FROM YOU:** Strong verbal and written communication skills; Organization; Responsibility; Critical thinking; Proactivity and empathy. Employment type: Full-time CLT Compensation: R$1\.988,41 per month Benefits: * Medical assistance * Dental assistance * Childcare allowance * Education allowance * Basic food basket * Partnership agreements and commercial discounts * Profit-sharing * Life insurance * Meal voucher * Transportation voucher Work location: On-site