Description: Currently pursuing a bachelor's degree in Administration, Management, or related fields Basic knowledge of Microsoft Office (Excel) Organizational skills and attention to detail Strong written and verbal communication skills Analytical and proactive profile Interest in processes, quality, and customer satisfaction * Perform daily monitoring of the manufacturer's reports; * Perform daily monitoring of processes together with area managers; * Participate in department meetings and prepare meeting minutes involving relevant areas; * Monitor customer satisfaction index and establish improvement actions for the index together with management. * Audit all manufacturer processes; * Update inventory reports of promotional items and activities; * Set goals for relationship managers (based on report results); * Monitor Red Flags and Hot Alerts from manufacturers (customers with low scores); * Maintain quality documentation up to date; * Follow up and monitor training for the entire team; 2512200202551929794