IT ASSISTANT - INFRASTRUCTURE

Description

Job Summary: A professional for first-level technical support, computer maintenance, and resolution of connectivity issues in a dynamic environment. Key Highlights: 1. On-site and remote technical support 2. System and software maintenance and configuration 3. Resolution of basic connectivity and system issues With the purpose of bringing emotion to people's lives, La Moda seeks professionals who set ambitious goals and dream big, who are obsessed with details in pursuit of perfection, who admire the intelligence of those eager to learn continuously, who engage others to foster cohesion, and who reinvent the ordinary every day—surprising through boldness that goes beyond. If you are a talented professional seeking challenges, join our team! Explore our open positions and submit your resume. We also have positions available for people with disabilities. **Responsibilities and Duties** Provide first-level technical support to on-site and remote users; Perform computer maintenance, installation and configuration of operating systems and software; Address basic connectivity, application, or system issues; Carry out preventive maintenance routines; Develop and update departmental documentation according to area demands and strategies. **Requirements and Qualifications** Currently pursuing a degree in technology; Basic knowledge of IP networks and structured cabling; Familiarity with Windows and Linux operating systems; Windows environment administration (Active Directory, Exchange, Office 365\); **Additional Information** **Benefits:** Dental Plan (after probationary period); Health Insurance (after probationary period); Free Transportation; On-site Restaurant; Performance-Based Bonus (PPR); Brand Discounts; Childcare Assistance; Tuition Reimbursement; Employee Referral Program. **Differentiators:** On-site Cafeteria Exclusive internal stores for employees; Good Card Plus Card; On-site Banking Service; Partnerships with Educational Institutions, Gyms, and Food Service Providers; **OUR STORY** The La Moda Group is a vibrant organization, creator of brands born with high desirability and numerical success. It develops innovative solutions capable of connecting people’s desires with fashion and behavioral trends. Our story began in 1986 with a small family business founded by Arcílio and Vera Olivo. After 20 years of experience in children’s apparel manufacturing, **Lança Perfume** was launched in 2006. The brand’s exponential growth and market relevance elevated the La Moda Group to a new level, enabling the creation of new brands targeting diverse audiences: **My Favorite** in 2016, **Lança Perfume Easy** in 2021, and **BO**, an original project developed by Bruna Olivo, in 2026. The La Moda Group aims to bring emotion to people's lives and currently employs approximately 1,000 people. Its headquarters is located in Criciúma/SC; it operates units in Nova Veneza/SC; maintains two direct-sales showrooms in São Paulo/SP and Goiânia/GO; and runs 20 company-owned stores nationwide. **THE LA MODA WAY** Our values are our non-negotiable principles—a genuine choice. We believe we can reinvent the ordinary in a completely different and extraordinary way. Our values guide our actions and decisions. They are: Learn and Teach; Dream Big; Challenge the Status Quo; Collaboration; Surprise.