Job Summary: JobHome is seeking a Planning Assistant with an analytical profile, data focus, and strategic vision to support decision-making and continuous improvement. Key Highlights: 1. Support decision-making and continuous improvement of operations 2. Building and maintaining dashboards in Power BI and Looker Studio 3. Identifying opportunities for operational improvement JobHome is looking for a Planning Assistant with an analytical profile, data focus, and strategic vision to support decision-making and continuous improvement of operations. ### **Required:** * Completed or ongoing undergraduate degree * Power BI * Looker Studio * SQL * Advanced Excel * JSON for API connections * Python (preferred) ### **SKILLS** * Highly analytical profile * Focus and organization * Knowledge and understanding of Contact Center KPIs * Calculation logic * Practical application * Deviation analysis ### **EXPECTED ATTITUDES** * Proactivity * Agility * Solution-oriented mindset * Ability to suggest improvements to workflows and processes ### **MAIN ACTIVITIES / RESPONSIBILITIES** * Analysis and collection of operational data * Identification of dashboard discrepancies and corrections * Building dashboards in Power BI and Looker Studio * Maintaining and updating dashboards with continuous improvements * Identifying opportunities for operational improvement based on metrics ### **WHAT WE OFFER** CLT Salary: R$ 2.000,00 Meal Allowance: R$ 25.00/day Transportation Allowance Work Format: On-site (with possibility of hybrid work after probation period) GymPass Laptop provided by the company Health Insurance: Amil Dental Insurance: 100% free Life Insurance and Funeral Assistance SESC Access Career Development Plan Training and Capacity-Building Program Academic Partnerships: Anhembi Morumbi, São Judas Tadeu, and Anhanguera Psychologists Minimum Education Level: Undergraduate Degree