**Support Technician/Analyst (Tax or Payroll)** Are you looking to advance your career in Accounting and Tax within a technology industry leader? Join us! Thomson Reuters combines human expertise, technology, and intelligence to deliver trusted answers that help professionals make confident decisions and better manage their businesses. We help reinvent how professionals work—our team of experts brings together information, innovation, and insight to unravel complex situations across the Tax, International Trade, Accounting, and Legal markets, supporting our clients in making informed decisions. **About the Role** In this opportunity, as a Tax or Payroll Support Technician/Analyst, you will work with Domínio Solutions—a suite of integrated technological systems enabling improved management, efficiency, and security for all types of accounting professionals. Your responsibilities will include: * Providing telephone-based support for Domínio System modules related to Tax Accounting/Accounting and Payroll; * Ensuring clarity and accuracy in information conveyed to customers; * Guaranteeing efficiency in delivered support and timely resolution of issues; * Understanding the customer journey and pathways to address each identified need; * Acting as an intermediary for product change and correction requests; * Practicing and promoting organizational values and behaviors; * Continuously updating your knowledge regarding the evolution of solutions offered to customers and current legislation applicable to your area of expertise. * **About You** For this role, we seek professionals with the following Skills & Experience: Previous experience in Tax/Accounting, Payroll, Administrative Operations, or Customer Support. * Degree in Accounting, Human Resources, Business Administration, or related fields—or currently pursuing such a degree. * Ability to work effectively toward goals and deliver results. * Adaptability to established work processes. * Strong interpersonal skills and ability to collaborate effectively within teams. #LI-VS2 **What We Offer You** * **Hybrid Work Model:** We adopt a hybrid and flexible workplace model (2–3 days per week in the office, depending on the role) for office-based positions, ensuring an integrated and consistent experience both digitally and in person. * **Flexibility and Work-Life Balance:** "Flex My Way" comprises a set of policies designed to facilitate balancing personal and professional responsibilities—whether caring for family, participating in community activities, or dedicating time to rest and personal renewal. These policies are grounded in our flexible work approach, allowing employees to work from anywhere for up to 8 weeks per year, thus achieving an ideal balance between professional and personal commitments. * **Professional Development and Growth:** We foster a culture of continuous learning and skill development, preparing our talent to meet future challenges and deliver real-world solutions. Our "Grow My Way" program and skills-focused approach ensure you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. * **Competitive Industry Benefits:** We offer comprehensive benefit plans including medical and dental coverage, two corporate mental health holidays, performance-based incentive programs, and resources supporting mental, physical, and financial well-being. * **Culture:** Globally recognized for inclusion and belonging, flexibility, and work-life balance. We live our values: obsession with our customers, competing to win, challenging (your/our) thinking, acting fast and learning fast, and being stronger together. * **Social Impact:** Make a difference in your community through our Social Impact Institute. We offer all employees two paid volunteer days annually and opportunities to engage in pro bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. * **Making Real Impact in the World:** We are one of the few global companies helping our clients pursue justice, truth, and transparency. Working alongside the professionals and institutions we serve, we contribute to upholding the rule of law, fostering commerce, detecting offenders, reporting facts, and delivering reliable, impartial information to people worldwide.   **Who We Are** Thomson Reuters lights the way forward by bringing together trusted content and the technology people and organizations need to make the right decisions. We serve professionals in legal, tax, accounting, compliance, government, and media sectors. Our products combine highly specialized software and information to empower professionals with the data, intelligence, and solutions required to make informed decisions—and help institutions pursue justice, truth, and transparency. The Reuters News Agency, part of Thomson Reuters, is a world leader in trusted journalism and news. We rely on the talent of 26,000 employees across more than 70 countries—each with opportunities to contribute and grow professionally within flexible working environments. At a time when objectivity, accuracy, fairness, and transparency are under threat, we remain committed to pursuing them. Interested? Join our team and help shape the industries driving societal progress. As a global company, we rely on the unique knowledge, perspectives, and experiences of all our employees to achieve our business objectives. To ensure we can do so, we seek talented and qualified employees across all our global operations, regardless of race, color, sex/gender—including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizenship status, or any other classification protected under applicable law. Additionally, we provide accommodations for individuals with disabilities and those with sincerely held religious beliefs, in accordance with applicable law. You can find more information about how to request an accommodation here. Learn how to protect yourself from fraudulent job postings here. For more information about Thomson Reuters, visit our website at thomsonreuters.com.