Job Summary: Provide administrative and operational support to the postgraduate department’s activities, ensuring smooth academic and administrative processes. Key Highlights: 1. Administrative and operational support to the postgraduate department 2. Assistance to students, faculty members, and external stakeholders 3. Organization and archiving of physical and digital documents **GENERAL DESCRIPTION**: Provide administrative and operational support to the postgraduate department’s activities, ensuring smooth academic, administrative, and service delivery processes for students, faculty members, and program coordination. **DETAILED DESCRIPTION**: * Provide in-person, telephone, and email assistance to students, faculty members, and external stakeholders. * Provide information regarding courses, deadlines, procedures, and postgraduate regulations. * Route specific requests to the responsible departments (e.g., coordination office, academic secretariat, finance department). * Organize and archive physical and digital documents (enrollments, academic transcripts, certificates, applications). * Prepare and update control spreadsheets (attendance, grades, registrations, payments, scholarships). * Support the preparation of administrative and academic reports. * Assist in organizing academic calendars, class schedules, and faculty agendas. * Support logistics for academic events (thesis defenses, seminars, lectures, examination boards, graduation ceremonies). * Disseminate announcements, public notices, and other relevant information to students and faculty members. * Assist in maintaining contact networks and mailing lists for the postgraduate program. * Support the program coordination in administrative tasks and planning activities. * Prepare requested documents, minutes, and reports for the coordination office. * Assist in fulfilling regulatory requirements (e.g., CAPES, MEC).
João Silva
Indeed · HR
João Silva
Indeed · HR
