




Job Summary: Manage delinquent customer portfolios, conduct collections, negotiate debts, and collaborate with the finance team to improve processes. Key Highlights: 1. Management and collection of delinquent customer portfolios 2. Debt negotiation and follow-up for credit recovery 3. Collaboration with the finance team to optimize processes * Manage delinquent customer portfolios by collecting outstanding amounts. * Contact customers via telephone, e\-mail, and other communication tools to negotiate debts. * Follow action plans for credit recovery. * Record and update information in the financial management system. * Collaborate with the finance team to identify improvements in collection processes. * Maintain good relationships with customers to resolve financial issues amicably. * Assist in credit analysis and the definition of collection policies.


