Job Summary: Operational professional responsible for patient reception, issuance of referral forms, patient registration, and appointment scheduling. Key Highlights: 1. In-person and telephone customer service, with a focus on patients 2. Appointment scheduling and issuance of referral forms 3. Work environment that values effective communication and empathy **Description and Responsibilities:** **Schedule:** Monday to Friday, from 8:00 AM to 6:00 PM, with a 1-hour and 12-minute lunch break; Saturday shift on rotation, from 8:00 AM to 12:00 PM **Level:** Operational **Employment Type:** Permanent – CLT In-person and telephone customer service, Issuance of health insurance referral forms, Patient registration in the system and guidance for appointments, Appointment schedule management, booking and confirmation of consultations. **Requirements:** Completed high school education, at least 6 months of prior experience in the field, Strong verbal and written communication skills, basic to intermediate Microsoft Office proficiency, Empathy, friendliness, interpersonal skills, and willingness to help. **Benefits:** Dental care, internal benefits, Meal allowance
João Silva
Indeed · HR
João Silva
Indeed · HR
