Operational Manager

Description

Job Summary: Manages operational and administrative routines, leads a team, coordinates finance and inventory, and ensures excellence in customer service and facility maintenance. Key Highlights: 1. Team leadership and management 2. Comprehensive operational and administrative management 3. Financial coordination and inventory control Manages operational and administrative routines. Leads the team under direct supervision, delegates responsibilities, and implements operational procedures. Conducts facility opening and closing. Maintains financial routines, manages petty cash, monitors cash flow, and prepares financial reports. Controls merchandise inventory, verifies invoices and receipts. Ensures high-quality customer service and maintains equipment, furniture, facilities, electrical energy efficiency, conscious water usage, and other resources. * Perform external administrative tasks. * Conduct facility opening and closing. * Coordinate cashiers' financial flow. * Manage and maintain service excellence. * Ensure electrical energy efficiency, conscious water usage, and other resource conservation per the employee manual. * Handle incoming correspondence and e\-mails. * Verify adherence to working hours and implement necessary corrections. * Lead the team, delegate responsibilities, and implement operational procedures. * Control merchandise inventory. * Verify merchandise receipt and enter corresponding invoices into the system. * Monitor corrective and preventive maintenance activities for facilities, equipment, and projection machines. * Coordinate, organize, and oversee activities performed by subordinates—i.e., verify whether tasks are completed on time and to required quality standards. * Select suppliers and research pricing. * Procure merchandise for the facility. * Request payment authorization. * Monitor process implementation. * Regularly submit documents requested by headquarters and complete required forms. * Operate computer resources and operating systems. * Propose measures to simplify and improve operational routines. * Plan and execute additional (thematic) events. * Process employee onboarding and offboarding under supervisor guidance. * Guide the team on company policies and procedures. * Monitor goal achievement. * Execute work procedures and maintenance plans to identify operational and functional deficiencies. * Evaluate team performance. * Define and manage work schedules. * Screen and disseminate information. * Other duties as required by the company.