Job Summary: Temporary Technical Support Specialist responsible for installation, configuration, and maintenance of IT equipment, incident response, and user support. Key Highlights: 1. On-site technical support for issues not resolved remotely 2. Installation, configuration, and maintenance of IT equipment 3. Incident response for hardware, software, network, and connectivity issues ️ **Position: Technical Support Specialist (Temporary)** **Location:** NOVA MARABÁ – MARABÁ-PA / ZIP Code: 68505-540 **Work Model:** On-site **Contract Type:** Temporary – vacation coverage (from 02/02/2026 to 06/03/2026) **Working Hours:** Monday to Friday, from 8:00 AM to 12:00 PM and 1:00 PM to 5:00 PM (adjustable as required by the client) **Compensation and Benefits** **Salary:** R$ 1.583,49 **Additional Benefits:** 30% hazard allowance Meal Voucher Health Insurance (per CCT) Dental Plan Life Insurance Partnership Programs (SESC, GoGood, etc.) Transportation Reimbursement: R$ 0.90/km (when required) **Main Responsibilities** On-site technical support for issues not resolved remotely Installation, configuration, and maintenance of IT equipment Incident response for hardware, software, network, and connectivity issues Support for workstations, IP telephony, switches, videoconferencing, and mobile devices Support for VIP users (priority service) Equipment distribution and replacement as needed **Requirements** Completed high school education or equivalent technical course Minimum **1 year** of experience in technical support Knowledge of: * Windows 7, 8, 10 or later * Microsoft Office 2016 / 365 * PC maintenance * Computer assembly and maintenance course (minimum 60 hours – documented) * Microsoft **MD-100 (Windows 10)** certification or equivalent (may be submitted up to 6 months after hiring) Valid driver’s license and **personal vehicle** Willingness to travel **Behavioral Profile** Strong oral and written communication skills Courtesy and patience in customer service Agility and proactivity Minimum Education Level: High School (Secondary Education) Driver’s License: A, B Personal Vehicle