Customer Service Support

Description

Job Summary: Responsible for multi-channel customer service, resolution of financial inquiries, and ticket management, integrating teams to resolve complex issues. Key Highlights: 1. Multi-channel customer service 2. Resolution of financial inquiries 3. Team integration **Job Description and Responsibilities:** **Working Hours:** 40 hours per week \- 2 days remote work **Level:** Operational **Employment Type:** Permanent – CLT * Multi-channel customer service, * Resolution of financial inquiries, * Ticket management * Team integration to expedite resolution of complex issues **Requirements:** **Required Education** * High school diploma; Customer Experience (CX) or customer service training **Required Knowledge** * Proficiency in HelpDesk tools. **Desired Knowledge:** * Intermediate/advanced English and Spanish. **Benefits:** Health Allowance, Parking, Life Insurance, Meal Voucher