Description
Job Summary:
Commercial Attendant for a driving school in São José dos Pinhais, responsible for public interaction, administrative support, and student relationship management.
Key Highlights:
1. In-person, telephone, and WhatsApp customer service
2. Assistance with administrative tasks and office organization
3. Development of negotiation and communication skills
A driving school located in São José dos Pinhais is seeking a **Commercial Attendant** to handle public interaction and provide administrative support for the unit, ensuring process organization and high-quality student relationships.
**Main Responsibilities**
· Attend to customers in person, by telephone, and via WhatsApp, clarifying doubts and offering solutions.
· Present courses, plans, and promotions, assisting customers in making the best choice.
· Guide customers throughout the entire process until enrollment completion.
· Engage with leads on social media, ensuring prompt and efficient communication.
· Record customer information and maintain organized service records.
· Assist with administrative and secretarial tasks as needed.
· Contribute to office organization and professional presentation.
**Requirements:**
· Excellent verbal and written communication skills, with empathy and courtesy.
· Proactivity, initiative, and results orientation.
· Negotiation and persuasion skills.
· Organizational ability, attention to detail, and discipline in following procedures.
· Experience in customer service and social media usage.
· Professional demeanor, appearance, and commitment.
· Aptitude for handling sales targets and challenges.
· Collaborative, flexible profile with willingness to learn.
· Preferred: Experience in service or education sales (driving schools, training courses) and basic CRM knowledge.
**Salary and Benefits:**
· Fixed salary: R$ 1\.600,00
· Tiered commission per enrollment
· Transportation allowance
· Meal allowance: R$500
Working Hours: Monday to Friday, 10 AM to 7 PM
Saturday: 9 AM to 1 PM
Employment Type: Full-time, CLT permanent position
Compensation: R$1\.600,00 \- R$1\.900,00 per month
Benefits:
* Meal allowance
* Transportation allowance
Work Location: On-site