Administrative Financial Manager - Pará region

Description

Description: * Specialization/MBA (in progress): Business Management, Financial Management, related areas; * 4 years of experience in the agency's administrative area or similar market experience; * ANBIMA CPA-20 certification required; * Knowledge of financial products and services; * National Financial System; * Financial flow legislation; * Cooperative legislation; * Broad business vision; * People management; * Critical thinking; * Facilitator/educator; * Focus on members. * Manage processes, seeking to identify improvement opportunities, requesting and monitoring enhancements with the Administrative Headquarters; * Monitor the agency's service channels aiming to achieve efficiency and better service for members, proposing strategies to improve results. Ensure the team facilitates interaction with digital solutions, promoting a positive experience; * Promote, mediate, and facilitate necessary transformations within the Cooperative; * Monitor and track indicators: agency performance, strategic objectives, portfolio growth, digital platforms, among others; * Work together with the team to develop and deploy strategic initiatives, projects, and actions to increase business volume with quality, ensuring efficiency and effectiveness of agency operations; * Provide technical guidance and identify training needs for agency staff; * Support and monitor Treasury, Cashier, and Administrative activities (when applicable), ensuring operational security and financial control of the agency, directing activities toward digital channels; * Support and promote, in coordination with the Agency Manager, risk management related to operations and financial transactions, as well as monitoring agency efficiency; * Serve members and non-members within the agency premises and other service channels, assisting with inquiries and transactions. Receive service requests and resolve them or direct the member to the channel that provides the best service experience, whether physical or digital; * Foster the development of individual and collective behavioral and technical competencies of agency employees. Identify and enable training actions, conduct performance evaluations; * Support the Agency Manager in maintaining people management processes for agency employees (time tracking, leaves, vacations, benefits, etc.) 2510160202251753738