CUSTOMER CONSULTANT

Description

Job Summary: The professional will provide customer service and conduct negotiations, advising customers on products and managing orders. Key Highlights: 1. Focus on customer service and negotiation 2. Opportunity to join a century-old company undergoing continuous evolution 3. Organizational culture grounded in values such as hard work and ethics **None:** Have you ever considered joining a company with over 100 years of history? Join us in this journey! The world changes; Zema acts! Guided by our core values—hard work, transparency, simplicity, ethics, people development, and courageous energy—we seek professionals eager to become part of one of the best companies to work for! **Learn more about our story:** https://portal.zema.com/nossa\-historia/ **Job Responsibilities:** Provide customer service, negotiate prices, delivery timelines, payment terms, and sales discounts, while advising customers on product and/or service specifications. Manage customer orders, ensure product quality, and meet agreed delivery deadlines. Assist customers in product selection by demonstrating product functionality. **Preferred Qualifications:** Experience in sales (furniture and electronics); Completed high school education; Basic computer skills and proficiency with social media; Desirable knowledge of the Consumer Protection Code. **Our Benefits:** Health Insurance; Dental Insurance; Meal Voucher; Development initiatives and platform; Wellhub (comprehensive health platform); Birthday Leave; Partnership programs offering exclusive discounts on various services and products. Diversity \& Inclusion We are committed to seriously promoting and building Diversity \& Inclusion across the organization, implementing initiatives that foster a more diverse and inclusive culture, cultivating a strong sense of belonging among employees, and simultaneously strengthening the Zema brand within society. **None:** None