BRANCH MANAGER

Description

Job Summary: Manage and lead branch operations, driving sales, monitoring performance, and ensuring customer satisfaction. Key Highlights: 1. Manage daily operations and ensure service efficiency. 2. Lead the team, fostering a collaborative and motivating environment. 3. Develop sales and marketing strategies to grow the customer base. **Description and Responsibilities:** **Schedule:** 8 HRS/DAY **Level:** Managerial and Executive **Employment Type:** Tenured \- CLT labor code * Manage daily branch operations, ensuring service efficiency and quality. * Supervise and lead the team, promoting a collaborative and motivating work environment. * Develop and implement sales and marketing strategies to expand the customer portfolio. * Establish performance goals and metrics, monitor results, and implement corrective actions when necessary. * Maintain customer relationships, ensuring satisfaction and loyalty. * Control the branch budget, analyzing expenses and revenues to ensure the business's financial health. * Identify opportunities to improve internal processes and service offerings. * Participate in meetings with senior management to align strategies and report results. **Requirements:** * Bachelor's degree in Business Administration, Economics, Accounting, or related fields. * Experience in team and branch operations management. * Knowledge of financial products and services. * Ability to analyze performance data and prepare reports. * Leadership and team motivation skills. * Excellent communication and interpersonal skills. * Strategic vision and results orientation. * Postgraduate degree or MBA in related areas. * ANBIMA certification. * Driver's License Category B **Benefits:** Transportation allowance, Dental care, Childcare assistance, Education assistance, Clothing allowance, Internal benefits, Performance bonus, Corporate mobile phone, Commissions, Profit sharing, Private pension plan, Life insurance, Meal voucher, Company vehicle