Mantenopolis Community Services Dev Job Listings

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Business Assistant - Governador Valadares, Mantena - MG

Job Summary: The Business Assistant will perform administrative routine tasks and customer service activities for the Crediamigo Program, in accordance with established policies and procedures. Key Highlights: 1. Operationalize Brazil's leading Microcredit program with excellence 2. Create opportunities and develop people 3. Focus on ethics, transparency, commitment, and excellence Every day, we strive to leave a positive mark on the world, solve our customers’ main challenges, and inspire others to do the same. **We are courageous, bold, honorable, confident, inspiring, and strong people.** **MISSION:** To operationalize Brazil's leading Microcredit program with excellence, creating opportunities, developing, and valuing people. **VISION:** To be recognized for excellence in microfinance services operationalization and as a benchmark for people development. **VALUES:** Ethics and Transparency; Commitment and Excellence; Empathy and Care; Creativity and Innovation; Respect and Inclusion. The **Business Assistant** will perform administrative routine tasks for the Unit and provide customer service to Crediamigo Program clients, in accordance with CAMED Microcredit’s administrative and operational policies, methodologies, and procedures. If this role aligns with your professional purpose, join **CAMED MICROCRÉDITO!** **Responsibilities and Duties** Perform administrative tasks in accordance with CAMED Microcredit’s established policies and operational procedures; Provide customer service across all channels (in-person and digital) to Crediamigo Program clients, in accordance with CAMED Microcredit’s credit policy, operational procedures, and guidelines; Provide customers with information regarding microfinance products and services, as well as the status of their credit applications; Support the sale of products and services offered by the Crediamigo Program, in accordance with CAMED Microcredit’s credit policy, operational procedures, and guidelines; Support collection activities, re-engagement of lapsed customers, and prospecting of new customers, in accordance with CAMED Microcredit’s credit policy, operational procedures, and guidelines; Register Crediamigo client credit application information into the operational system, in accordance with CAMED Microcredit’s credit policy, operational procedures, and guidelines; Conduct registration checks for Crediamigo clients to ensure smooth operational processes; Verify required documents for Crediamigo client registration; Submit credit applications through the operational system; Monitor the status of credit applications via the operational system; Forward documentation requested by Remote Compliance; Assist in organizing Unit events; Verify credit instruments for contracted operations, digitize them, and store them in the Unit’s safe, if applicable; Store and relocate documents in accordance with the Records Management Plan; Assist in inventorying credit instruments, files, and CAMED Microcredit’s fixed assets; Assist with HR routines and forward them to the Regional Human Development area; Perform administrative payment routines for the Unit; And other duties related to the area. **Requirements and Qualifications** **Mandatory Requirements:** Legal age (18 years or older); Education: Completed high school; Willingness to travel between municipalities; Experience with administrative routines and customer service; Computer literacy and proficiency in Microsoft Office (Word, Excel, PowerPoint). **Additional Information** **Salary:** Base salary: R$ 1.717,73; Variable compensation, up to R$ 869,33; Bonus (Human Development team informs during the selection process). **Benefits:** Training programs; Life insurance; Health plan; Transportation allowance; Dental plan; Private pension plan; Partnerships with educational institutions; Wellness incentive program through Wellhub; Meal allowance and basic food basket allowance totaling R$ 1.507,24; Childcare/babysitter reimbursement for children up to 5 years and 11 months old – R$ 320,38 (fixed amount per child); Quality of Life Program (We implement subprograms supporting and caring for our employees’ physical, emotional, and social health and wellbeing). **Working Hours:** 40 hours per week; **Work Schedule:** 8:00 AM to 5:00 PM (Monday to Friday). We are a new company, founded in 2022, and part of the **Camed Group**. We exclusively operate the **Crediamigo, Brazil’s LARGEST Productive and Oriented Microcredit Program**, the market leader in its segment. Currently, we have **over 5,000 employees** operating across **more than 1,900 municipalities** in Northeastern Brazil and the northern regions of Minas Gerais and Espírito Santo states, making us Brazil’s LARGEST microcredit operator. Every day, we strive to leave a positive mark on the world, solve our customers’ main challenges, and inspire others to do the same. **We are courageous, bold, honorable, confident, inspiring, and strong people.** **MISSION:** To operationalize Brazil's leading Microcredit program with excellence, creating opportunities, developing, and valuing people. **VISION:** To be recognized for excellence in microfinance services operationalization and as a benchmark for people development. **VALUES:** Ethics and Transparency; Commitment and Excellence; Respect and Inclusion; Empathy and Care; Creativity and Innovation. **We are CAMED, we are CREDIAMIGO!**

R. Pinto Aleixo, 135 - Mantena, MG, 35290-000, Brazil

R$1,717/month