ERP Support Assistant - Wholesale and Retail

Description

Job Summary: The professional will be responsible for providing technical and consultative support to ERP system users, assisting with issue resolution, system configuration, and proper use of operational routines. Key Highlights: 1. Customer support via chat, phone, and email 2. Technical support for wholesale and retail operations 3. Assistance with system registrations, configurations, and settings **Occupation:** Others R$ **Salary Expectation** Not specified **Number of Openings** 2 **Working Hours** From 08:00 to 17:00 **Education Level** Completed High School (Secondary Education) **City** Juiz de Fora \- MG * R$ **Salary Range** Not specified * **Number of Openings** 2 * **Working Hours** From 08:00 to 17:00 * **Education Level** Completed High School (Secondary Education) * **City** Juiz de Fora \- MG Applications for this opportunity close on **03/25/2026** ### **Job Description** We are seeking a Support Assistant to provide customer support for clients using our ERP system designed for wholesale and retail operations. The professional will deliver technical and consultative support to system users, assisting with issue resolution, system configuration, and correct usage of ERP operational routines. \-Customer support via chat, phone, and email; \-Technical support for wholesale and retail operations; \-Guidance on ERP system usage; \-Assistance with system registrations, configurations, and settings; \-Support for issuing and verifying fiscal invoices; \-Assistance with inventory, sales, purchasing, and billing routines; ### **Prerequisites** \-Basic computer skills; \-Proficiency with systems and technology; \-Strong communication skills for customer service; \-Analytical and problem-solving abilities; \-Organization and proactivity; ### **Benefits** \-Health insurance (co-payment); \-Profit Sharing Program (PLR); \-Transportation allowance; \-Meal voucher; \-CLT employment contract (permanent position); \-Access to dental care plan. ### **Notes** Preferred Qualifications: Experience in technical support or help desk; ERP system knowledge; Experience with wholesale and retail operations; Basic database or SQL knowledge; Fundamental understanding of fiscal procedures. Desired Profile: Analytical mindset; Strong communication skills; Ability to interact effectively with customers; Eagerness to learn and grow technically. Applications for this opportunity close on **03/25/2026** #### **About the Company** #### **Location** *Doardino Longo Street, 699 • Barbosa Lage • 36\.085\-050 • Juiz de Fora \- MG*