Description: * Manage the agency's daily operations, ensuring service efficiency and quality. * Supervise and motivate the team, promoting a collaborative and productive work environment. * Develop and implement sales and marketing strategies to increase customer acquisition. * Manage goals and performance indicators, monitoring results and making adjustments when necessary. * Attend to customers, resolving inquiries and issues, ensuring satisfaction and retention. * Control the agency's budget, analyzing expenses and revenues to ensure the business's financial health. * Conduct periodic meetings with the team to align objectives and discuss results. * Foster the team's professional development by promoting training and skill-building. * Stay updated on market trends and industry best practices. Requirements: * Bachelor's degree in Business Administration, Economics, Accounting, or related fields. * Knowledge of banking products and services. * **Advantages:** * Certifications in management or financial areas. Benefits: Internal benefits, Meal allowance