Production Support Operator

Description

Job Summary: The Production Support Operator works with organization, transparent decision-making, and a results-oriented focus, supporting production processes and performing tasks such as tool control and material handling. Key Highlights: 1. Working in a respectful and collaborative environment 2. Focus on organization and results 3. Support from experienced professionals for self-development **Learn about this opportunity** **We support diversity and inclusion; therefore, all our positions are also open to People with Disabilities (PwD).** If you focus on organization; make decisions openly and transparently; appreciate and foster a respectful work environment; work multidisciplinarily, collaboratively, pragmatically, and with a results orientation while assuming accountability for delivery, learn more about our **Production Support Operator** position. **Important job details:** * Work location: Contagem – MG; * Working hours: Availability for rotating shift schedules (letter-based), potentially working the following shifts: morning (05:40 to 14:30\), afternoon (13:40 to 22:30\), and night (21:40 to 06:30\); * Work modality: On-site; * Contract type: Permanent. **Responsibilities:** * Tool control; * Material inbound and outbound handling; * Customer service; * Packaging and bottling of finished products after completion of mixing or molding processes, using packaging materials; * Operating hoists for part handling; assisting in the demolding process of refractory parts after shaping; * Performing assigned tasks according to received planning, including operating electric or manual pallet jacks for part handling; * Supporting senior professionals in their core processes, leveraging their experience for self-development. **Required knowledge and skills:** * Education: Completed high school; * Availability for rotating shift schedules (letter-based), potentially working the following shifts: morning (05:40 to 14:30\), afternoon (13:40 to 22:30\), and night (21:40 to 06:30\). **Preferred qualifications:** * Industrial experience; Salary and benefits align with market standards for companies of our size and sector, including health insurance, performance bonus, and meal card. Benefits also emphasize well-being and balance—such as extended maternity and paternity leave, emotional support, Gympass, and others. **About the company** We are RHI Magnesita, the force driving the refractory industry. We master high temperatures so industries worldwide can build a modern and sustainable life. We are the global leader in high-quality refractory products, systems, and services—essential for industrial processes exceeding 1,200°C (e.g., steel, cement, non-ferrous metals, and glass industries, among others). We employ 13,000 direct staff, operate 35 primary production facilities, and maintain 70 commercial offices serving over 10,000 customers across 40 countries. **Our way of being** To deliver top performance to our customers, we rely on a qualified, engaged, and collaborative team capable of implementing innovative technologies. That’s why we place great importance on people—seeking to attract and retain talent while encouraging leadership that fosters openness, new ideas, and execution of diverse initiatives. We believe pragmatic, positive, and integrated action makes teams stronger and delivers better outcomes. We are a company built by people. And “people” means diversity: of ideas, gender, skin color, ethnicity, life experiences, bodies, and minds. We commit to offering equal opportunities to everyone, regardless of gender, race, disability, ethnicity, sexual orientation, age, or any other characteristic. We want all our employees to feel welcomed and valued. Here, you can be yourself!