Quality Assistant

Description

Job Summary: The professional will be responsible for servicing departments, entering data into systems, monitoring corrective actions and audits, as well as managing customer complaints and satisfaction. Key Highlights: 1. Providing service and support to departments, customers, and suppliers 2. Managing and monitoring quality systems and processes 3. Supporting internal and external audits (ISO 9001 and ISO 14001) \* Servicing departments regarding processes; \* Entering data into the Onqualit system and software for legal/environmental aspects; \* Monitoring open corrective, preventive, and improvement actions, ensuring effective completion; \* Monitoring and ensuring implementation of customer satisfaction surveys; \* Receiving and recording customer complaints; \* Handling technical assistance request procedures; \* Reviewing, controlling, and distributing SGI procedures, work instructions, and records; \* Monitoring and supporting internal and external ISO 9001 and ISO 14001 audits; \* Evaluating raw material suppliers; \* Monitoring legal requirements applicable to the SGI; \* Monitoring SGI performance indicators; \* Monitoring supplier compliance Employment Type: Full-time CLT (permanent contract) Salary: R$2\.300,00 \- R$3\.000,00 per month Benefits: * Medical insurance * Dental insurance * Free parking * Life insurance * Meal allowance * Transportation allowance Work Location: On-site