**LOCALIZA\&CO** Constant evolution has brought us this far. Alongside diverse talents and skills, we connect in pursuit of our motivation: building the future of sustainable mobility. By valuing each individual's uniqueness, we drive our movement to achieve extraordinary results, develop our operations, and create solutions for our customers. We are passionate about our history, our ideas, and our ability to turn them into reality. Together, we all go further. This is how we connect Localiza\&Co with the future. **Responsibilities and duties** **WHAT YOU WILL DO AS A TECHNICAL ASSISTANT** * Make phone calls to repair shops and dealerships to monitor vehicle maintenance status. * Record detailed information in the system, ensuring data integrity and up-to-date records. * Interact with peers and leaders to identify and resolve factors causing delays in service completion. * Monitor key performance indicators and propose improvements in monitoring processes. **Requirements and qualifications** **WHAT WE NEED** * Completed High School education; * Analytical mindset with a problem-solving orientation; * Strong written and verbal communication skills; * Organized with attention to detail; * Ability to manage routine tasks and structured processes; * Basic knowledge of data registration and tracking systems, and tools such as Excel and PowerPoint. **Advantageous qualifications:** * Previous experience in customer service or automotive service monitoring; * Experience in corporate environments focused on processes and metrics; * Completed or ongoing higher education. **Additional information** **BENEFITS OF THIS POSITION** * Profit Sharing * Food Allowance * Meal Voucher * Health Insurance * Dental Insurance * Gympass * Private Pension Plan * Transportation Voucher * Allya * Unlimited access to various courses from our Localiza University * Internal training and development programs * Discounts on vehicle purchases and rentals **Experience being Localiza\&Co and come build the future of mobility with us!** We are one of the **largest and most comprehensive mobility platforms in the world**, bringing together multiple innovative and efficient solutions. This is the result of the outstanding work of over **20,000 employees** spread across more than **900 agencies** in Latin America. We believe movement drives transformation, which is why we encourage continuous development of our employees. **We contribute to a more sustainable, diverse, and inclusive world.** ### **THE L\&CO WAY** * We develop and recognize our team by encouraging high performance * We genuinely care for one another and enjoy the journey * We build together with trust and open conversations, embracing the final decision * We delight with friendliness in a simple and surprising way * We innovate based on customer needs, experimenting to evolve * We prioritize the customer and cultivate long-term relationships * We generate exceptional value with a long-term vision * We do more with less, increasing our productivity * We contribute to a more sustainable, diverse, and inclusive world * We act boldly, determinedly, and humbly * We decide quickly and act with responsible autonomy * We pursue excellence simply ### **COME BE \#GREENBLOOD** We believe in the unique value of every person. We celebrate differences and open doors for everyone to grow and fulfill their dreams. **Join us and become part of a team that turns opportunities into achievements!**