Operational Support Assistant

Description

Job Summary: Providing assistance and support to operations, managing registries, issuing and controlling fiscal documents and payments, with a focus on agility and compliance. Key Highlights: 1. Operational support and fiscal document management 2. Creation and maintenance of operational structures in the system 3. Registry management and data validation We are looking for an **Operational Support Assistant** to provide support to the headquarters' operations and support areas regarding the issuance of fiscal documents. Work Location: **Maringá/PR** Employment Type: **Full-time, CLT** **Learn More About Us:** Transpanorama Transportes S/A has over 35 years of history and ranks among Brazil's largest fleets, with more than 1\.200 owned trucks. We operate nationwide, transporting grains, liquids, industrialized goods, e\-commerce shipments, and postal cargo. Today, we have over 2\.300 employees; our headquarters is located in Maringá\-PR, and we operate over 70 branches across Brazil. **\#jointhetpTeam** If you have questions about applying to our job openings, access support by clicking here: https://support\-candidates.gupy.io/hc/pt\-br **Responsibilities and Duties** As an **Operational Support Assistant** at Transpanorama, your responsibilities will include: * Responding to operation requests (headquarters and bases) via communication channels, recording and prioritizing demands to ensure agile and aligned service delivery. * Creating, configuring, modifying, and maintaining operational structures in the system—including freight rate tables, routes with checkpoints, geofences (polygons), and load scheduling—applying parameters defined by operations to ensure accurate calculations and standardized routines. * Managing system registries for vehicles, drivers, owners, customers, participants, and negotiating groups, validating data and updates to maintain a consistent and reliable information database. * Issuing, supplementing, and replacing fiscal documents (CT\-e, MDF\-e, freight bills), as well as canceling documents and payments when necessary, following fiscal regulations and internal procedures to ensure legal compliance and prevent inconsistencies. * Linking OST-based payments to corresponding revenue documents, verifying data and deadlines to ensure integrity in financial control. * Performing system tests and validations prior to implementing operational changes to prevent failures and disruptions. * Monitoring automatic CT\-e and tax guide payment integrations, verifying balances and releases to ensure uninterrupted operations and freight release. **Requirements and Qualifications** **Basic Requirements:** * Completed high school education; * Proficiency in Microsoft Office suite. **You’ll Stand Out If You Have:** * Advanced Excel skills. * Pursuing a degree in Logistics or related fields. * Professional experience in transportation and CT\-e issuance. **Additional Information** **Benefits Designed For You!** At Transpanorama, your well-being, development, and quality of life come first. Check out the benefits we’ve prepared for you: * Birthday Day Off: Celebrate your special day with an exclusive day off! * On-site Cafeteria: Convenient and free meals—no need to commute. * Co-payment Health Plan: Take care of your health and your family’s. * Dental Plan: High-quality dental care to keep your smile healthy. * Benefits Club: Exclusive discounts and advantages on products and services. * G10 Gas Station Fuel Discount: Extra savings for those using their personal vehicle. * G10 Grill Restaurant Discount: Delicious meals at special prices just for you. * Attendance Bonus: Recognition and reward for your dedication and punctuality. * Corporate University: Learn and grow with access to exclusive training and content. * Newborn Voucher: A special gift to celebrate the arrival of a new family member. * Sest Senat (Nutrition, Psychology, Dentistry, and Physiotherapy): Specialized support for your physical and mental health. * Wellhub (Gympass): Access to gyms, fitness activities, and wellness—all in one place. **Here, you don’t just work—you develop, take care of your health, and feel valued!** Join our team! **Transpanorama** Transportes is a publicly traded company that has established itself as a leader in road freight transportation. With over **30 years** of history, the company’s management continues investing heavily in people and innovation. As examples, we highlight five key points: * TP is certified by **GPTW (Great Place to Work)**; * Implementation of a **Control Tower**, the most advanced in Brazil; * Recently held a 24-hour innovation marathon, the **Hackathon InovaTP**; * Our fleet comprises **1\.200 owned trucks**, all new and equipped with cutting-edge onboard technology; * The company holds **ISO 39\.001** certification, demonstrating its commitment to road safety. Do you know what we transport? Let’s go: *grains, seeds*, agricultural pesticides, and the entire supply chain associated with one of our nation’s greatest wealth sources—the **agribusiness sector**. We also transport various types of liquids across Brazil, such as *fuel and vegetable oil*. Additionally, we carry **industrialized goods, e\-commerce shipments, and postal cargo**. Indeed, we rank among the top companies providing dedicated services to the **Brazilian Postal Service (Correios)**. The company also operates through truck outsourcing and maintains **70 units** across Brazil. **Transpanorama** is growing and already stands out in major economic, agribusiness, and transportation annual reports. Management understands that only a qualified and committed team can achieve even better results. Today, we exceed **2\.300 employees** nationwide. One more excellent piece of news: we currently have open positions for professionals eager to make a difference and build a fulfilling career. If you have questions about applying to our job openings, access support by clicking here: https://support\-candidates.gupy.io/hc/pt\-br **\#jointhetpTeam**