Customer Service Assistant

Description

Job Summary: This position focuses on selling financial products, such as personal loans, through telephone and in-person prospecting at the branch. Key Highlights: 1. Commercial operations focused on selling financial products. 2. Prospecting clients via telephone and in person. 3. Actively managing client relationships and meeting performance targets. My name is João Victor, and I work in the Talent Acquisition team at Adobe Assessoria de Serviços Cadastrais, a partner of Crefisa and several other companies! We found your profile on Infojobs and currently have an opening for a Commercial Assistant position. The role centers on selling the financial product — personal loan — primarily through telephone and in-person prospecting conducted internally at the branch. (100% IN-PERSON POSITION) JOB SCOPE CUSTOMER SERVICE ASSISTANT Salary: BRL 2,100.00 after the probationary period (90 days), increasing to BRL 3,212.00 + performance-based bonuses as a Customer Service Analyst (position and salary change occurs in the month following the end of the probationary period). Working Hours: Monday to Friday, 08:00–17:00, with a 1-hour lunch break; Saturdays, 08:00–12:00. Benefits ° Meal Voucher (VR): BRL 29.35 per day (monthly deduction of BRL 7.00) ° Transportation Voucher (VT): 6% salary deduction, capped at actual usage. Health and Dental Insurance: Bradesco (with deductions for policyholder and dependents + co-payment), effective from the first day of the month following completion of your probationary period. After the probationary period, you will be eligible for the following benefits: ° Food Allowance (VA): BRL 463.70 per month (monthly deduction of BRL 1.50); ° Tuition Assistance: Up to 50% coverage by FAM, depending on course — for employee and dependents; ° Gympass — with payroll deduction; *This opportunity is for onsite work at the Cruzeiro do Sul – AC branch* If you are interested, please send your updated resume for further evaluation. Contact us via WhatsApp: 55 11 988766546 Employment Type: Full-time CLT Compensation: Starting from BRL 2,100.00 per month Benefits: * Health insurance * Dental insurance * Childcare allowance * Profit-sharing program * Life insurance * Food allowance * Meal voucher * Transportation voucher Selection Question(s): * **Below are some questions related to our recruitment process to help us better understand your experience!** Have you previously participated in any of our recruitment processes for Adobe, Crefisa’s partner? Could you please confirm whether you are a former employee or currently employed at one of Adobe’s branches or partner organizations? Could you please describe your experience selling financial products, credit operations and loans, and actively managing client relationships? Have you previously worked with performance targets? Education: * Completed High School (Mandatory) Willingness to Travel: * 100% (Mandatory) Work Location: Onsite