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Job Summary: Professional responsible for performing preventive and corrective maintenance on telecommunications networks, ensuring signal stability and quality. Key Highlights: 1. Preventive and corrective maintenance of external networks 2. Recovery of events causing signal interruption or degradation 3. Use of virtual tools and security applications **Responsibilities and Duties** **What Awaits You Daily:** --------------------------------- * Perform external network activities, including corrective and preventive maintenance of coaxial infrastructure. * Execute assigned preventive maintenance tasks to ensure network and equipment (active/amplifiers and passive) stability. * Inspect power supplies, perform visual inspections, and conduct surveys to implement necessary corrections. * Conduct sweeps to identify signal leakage or noise ingress. * Perform corrective maintenance by recovering events causing signal interruption or degradation. * Ensure infrastructure integrity through recovery actions. * Recover and restore systems in accordance with ANATEL-established indicators. * Properly use personal protective equipment (PPE) and collective protective equipment (CPE) provided by the company. * Maintain organization and preservation of tools, signal meters, and vehicles under your responsibility. * Use standard virtual tools and security applications to carry out activities, aiming at operational safety and customer well-being. **Requirements and Qualifications** #### **We Are Looking For Someone Who:** * Thinks and acts from the customer's perspective. Demonstrates interest and curiosity about customers, their behaviors, and preferences to meet and exceed their expectations; * Shows continuous commitment to learning, teaching, and developing, contributing to a relaxed, respectful, and collaborative environment that encourages diversity; * Is flexible enough to move beyond existing paradigms and mental models. Seeks innovative and sustainable solutions to create competitive advantages for the business, balancing economic, environmental, and social interests. **To Join Our Team, It Is Essential:** ------------------------------------------------ * Completed Technical Course (Telecommunications, Electrical Engineering, Electrotechnology, or related fields). * Experience in telecommunications, electrical, or electrotechnical networks. **Knowledge Requirements:** * HFC (Coaxial) and Fiber Optic telecommunications networks; * Reading and interpreting technical drawings; * Optical signal levels, conversion to RF, and compliance with network parameters; * Equipment configuration according to network standards; * Use of measurement instruments and terminals; * Signal dimensioning and adjustment according to project specifications; * Technologies used by operators (legacy networks and new platforms); * External plant equipment, measurement instruments, and configurations; * End-to-end understanding of transmission media serving customers. **Additional Information** At **Claro, people are one of our core values.** Guided by this principle, we continuously invest in the health, well-being, and quality of life of our employees! To ensure you have the best experience throughout your journey with us, we offer an attractive benefits package. Check it out: * Flexible Work Hours; * Meal and Food Allowance; * Medical and Dental Assistance; * Support for Serious Illnesses; * Support for Dependents with Disabilities; * Pharmacy Benefit; * Daycare/Babysitter Assistance; * Personal Support Program; * Claro Running; * Private Pension Plan; * Life Insurance; * Employee Combo; * Wellhub (Gympass); * Meu Pet Club; * Agreements and Partnerships; * Recognition Program for Years of Service; * And much more! **At our company, we value an inclusive, diverse, ethical, collaborative, and harmonious environment. We do not discriminate based on gender, race, color, sexual orientation, social status, or disabilities. Everyone is welcome!** **Here, we have a great team that makes everything happen!** It is through the effort and dedication of each of our People that we are today a benchmark in what we do, united in our purpose: **“Connect for a More Fun and Productive Life.”** We integrate all technologies to build the best and most comprehensive connectivity infrastructure in the country. We are confirmed multi-champions by Speedtest as Brazil’s fastest and most stable mobile internet and most stable Wi-Fi network, among many other recognitions. We are also Brazil’s 4th most valuable brand (BrandZ). In Brazil, we operate in over 4,800 municipalities, serving more than 83 million customers. We have led portability net gains for over five years, having ported 1.2 million lines in 2022. And there’s more: We **innovate** our products and services to better serve our users! Today, we offer **entertainment** solutions (Claro Música, Claro TV+, Claro Livros, Claro Vídeo, and Claro Gaming), **financial services** (Claro Pay), and much more! We have **aerospace presence** (with 5 satellites in orbit operated by Embratel) and are a reference in **industrial, automotive, agribusiness, and other connectivity sectors**. We also foster connection between our businesses and the innovation ecosystem through **beOn**, Claro and Embratel’s innovation hub. Sustainability is a core Claro value. **We invest in environmental, economic, and social development**, always prioritizing governance, environmental responsibility, data protection, and social impact. Through the Claro Institute, we connect people for a better future, combining services delivered with social investments in **education and citizenship projects.** **So, is it a match? \#JoinClaro and help us build the future together!
