RECEPTIONIST

Description

Job Summary: A receptionist who connects clients and staff, ensuring a seamless experience through efficient management of workflow, scheduling, registration, and building strong client relationships. Key Highlights: 1. In-Person, Phone, and Digital Customer Service 2. Appointment and Operational Flow Management 3. Reception Organization and Environment Setup ;**About the Position:** Reception serves as the bridge between clients and staff, ensuring a smooth experience by organizing workflow, appointments, registration, and fostering client relationships. **Requirements:** * Prior experience in reception roles at salons, aesthetic clinics, or hospitals * Proficiency in basic computer tools and salon management systems * Familiarity with WhatsApp Business, email, and social media platforms * Strong typing skills and written/verbal communication ability * Basic knowledge of sales and negotiation * Courtesy, organization, proactivity, and commitment **Main Responsibilities:** * In-Person, Phone, and Digital Customer Service * Appointment and Operational Flow Management * Payment Collection and Document Issuance * Reception Organization and Environment Setup * Conducting Customer Satisfaction Surveys **Compensation and Benefits:** * Salary: R$ 2.000,00; * Transportation allowance; * Commission or variable bonus after 3 months of experience; **Work Schedule and Location:** * Hours: To be determined according to rotating shift schedule, with availability for alternate weekends and extended hours during peak demand days. * Location: Adrianópolis, Manaus/AM