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Job Summary: We are seeking a Store Assistant to delight customers throughout the sales and post-sales process, ensuring effective solutions and surprising them with high-quality service. Key Highlights: 1. Focus on delighting and surprising customers with high-quality service 2. Opportunity to work in sales, cashier operations, and store organization 3. An environment that values learning, diversity, and inclusion We are looking for a **Store Assistant** to join our outstanding Renner Stores team! The mission of the **Store Assistant** is to place the customer as their top priority—both in the sales area and during the purchase completion process—with full commitment to exceeding customer needs by delivering effective, surprising solutions that foster delight. **Responsibilities and Duties** * Delight customers during the sales process by providing assistance whenever necessary; * Support customers during purchase completion; * Handle cash receipts, perform cash register opening and closing procedures; * Offer financial services such as credit cards and installment plans; * Process returns and exchanges; * Perform daily restocking and sector organization routines; * Assist in labeling products with prices and codes in inventory; * Assist customers in fitting rooms to ensure the best shopping experience; * Organize sales areas and window displays according to merchandising standards; * Encourage customers leaving the store to share feedback on their service experience via the "Encantômetro"; * Serve the general public. **Requirements and Qualifications** * Completed high school education; * Enjoy interacting with and serving the public; * Availability to work on weekends; * Interest in fashion; * Comfort using digital tools. **Additional Information** **And what benefits do we offer?** **For your health and well-being:** * Comprehensive medical and hospital plan—including obstetrics—for all hierarchical levels, covering all procedures listed by the National Supplementary Health Agency (ANS – www.ans.gov.br); * Dr. Be (telemedicine, telepsychology, nutritional coaching, and sports coaching), free of charge for employees and dependents; * Dr. Be Gestante, supporting pregnant employees and dependents up to week 32; * Wellhub (Gympass) with a Free plan option; * Programs and campaigns designed to promote self-care, health, and well-being for employees and their families (e.g., “Saúde em Dia”, Oncological Support Program, Psychosocial Support and Guidance for victims of domestic violence). **To simplify your daily routine:** * Transportation allowance; * Restaurant vouchers; * Multi-purchase credit card; * Employee discount of up to 20% on purchases at our Renner, Youcom, Ashua, and Camicado stores. **For flexibility and routine:** * Balance methodology applied jointly with leadership and teams to strengthen communication and recognition, well-being, and work style/tools. **Learn about our Ser (Renner S.A. Employees’ Association):** **Founded in 1986, Ser promotes and drives initiatives focused on social, cultural, and personal well-being and development.** **Member employees enjoy differentiated services, a discount club, and benefits through over 200 partner companies across education, health, food, leisure, and entertainment. Check out our main partnerships!** * Dental plan; * Life insurance; * Up to 35% discount at pharmacies; * Pet care partnership; * Movie tickets and more. **People with disabilities are welcome in all our opportunities.** What delights you? Beyond being the country’s largest fashion retailer, we are an ecosystem where we shape the future, innovate, and solve diverse challenges. Every day, we learn something new, develop skills, and refine talents. Here, we foster a strong sense of belonging, respect diversity, and operate in an environment where we both care for and are cared for. Our environmental and social awareness guides all our actions, reflecting our clear commitment to employees, customers, and suppliers. Together, we deliver delight across more than 600 stores in five Brazilian states, as well as in Argentina and Uruguay. **If what delights you is the chance to learn, share, and teach—if what delights you is respect, diversity, and inclusion—this is your place.** **Join our team of 24,000 employees united in delighting customers alongside the brands Renner, Camicado, Youcom, Ashua, Repassa, and Realize.** **So, are you ready to create responsible fashion with us?** **\#WhatDelightsYouDelightsUs**
