Description
Job Summary:
A dynamic and organized professional for the administrative department, focused on excellence in customer service, customer support, and financial management.
Key Highlights:
1. Ensure excellence in customer service and support
2. Assist with payment of outstanding dues
3. Handle, update, and analyze databases using Excel
We are seeking a dynamic and organized professional to join the administrative department of our dealership. The primary focus of this role is **ensuring excellence in customer service and support, and assisting with payment of outstanding dues**, ranging from delivering essential services to financial and retention management.
### **Main Responsibilities:**
**Customer Service and Support:**
* Provide high-quality in-person and/or remote customer service to dealership clients, resolving inquiries and performing administrative tasks.
* Manage communication flow and maintain a positive relationship with the dealership.
**Data and Process Management:**
* Handle, update, and analyze **student databases** using **Excel** (e.g., lists of delinquent accounts, re-enrollment lists, etc.).
Minimum Education: High School Diploma (Secondary Education)
* Dental care assistance
* Career development plan
* Family allowance
* Childcare assistance
* Life insurance
* Commissions
* Medical assistance
* Transportation allowance
* Meal allowance
* Food allowance
* Day Off
* Total Pass