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Help Desk & IT Support in Manaus

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Help Desk & IT Support

Manaus

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Location:Manaus

Category:Help Desk & IT Support

Senior Project Support Analyst65171651590402120

Senior Project Support Analyst

Job Summary: We are looking for a Research & Development (R&D) Project Support Analyst focused on incentive-based initiatives to join a team passionate about innovation. Key Highlights: 1. Opportunity to work on relevant projects and continuously learn 2. Collaborate in a creative, innovative team 3. Create impact through technology and research **Join one of Brazil’s largest Science and Technology Institutes!** If you possess a creative mindset, an innovative profile, and the desire to create impact through technology and research, this opportunity is for you! We are seeking an Analyst to support **R&D Projects**, with a focus on initiatives covered by the Informatics Law (SUFRAMA and MCTI) and other innovation incentives. We seek proactive, dynamic, communicative, collaborative professionals who enjoy teamwork. Here, you will have the opportunity to work on relevant projects, continuously learn, and grow alongside a team passionate about innovation. Want to join our **#SiDiers** team? Then this is your chance! **Responsibilities and Duties** * Writing and reviewing reports for incentive-based projects; * Allocating expenses and managing monthly financial reconciliation for projects under various incentive programs; * Supporting monthly financial and staffing planning for SiDi projects—both incentivized and non-incentivized; * Collaborating with project teams on funding legislation and mandatory documentation; * Performing financial analysis of projects (actual vs. forecast); * Managing project baselines. **Requirements and Qualifications** **What We Expect From You:** * Experience in R&D projects supported by funding legislation; * Proficiency in Microsoft Office suite; * Experience in developing and controlling project budgets; * Experience as a support analyst for incentive-based projects; * Knowledge of major funding laws, including the Informatics Law, the “Lei do Bem”, ANEEL R&D, FINEP, MOVER, among others; * Competencies: Analytical thinking, strong communication, customer focus, initiative, results orientation, resilience, agility, and innovation. **Academic Qualifications:** * Bachelor’s degree in Business Administration, Economics, Accounting, Systems Analysis, Software Engineering, or related fields. **Language:** Advanced English, with strong writing, reading, and speaking skills. **Additional Information** Opportunity for **On-site** work in **Manaus-AM**. **What We Expect From All #SiDiers:** Embrace new ideas Maintain open, direct dialogue Continuously develop Always strive for excellence Build partnerships Think big, act fast **What We Offer?** * **Quality of Life:** 40-hour weekly schedule under CLT regime, flexible hours with hybrid work model (4 days at the office, 1 day remote); * **Well-being:** Gympass (WellHub, Workplace Gymnastics, Quick Massage, Psychological Support); * **Health:** Medical and dental insurance for you and your family; * **Children:** Daycare allowance for miniSiDiers, 120-day maternity leave, extended paternity leave; * **Future:** SiDi co-invests with you in private pension plans; * **Education:** Study continuation and specialization incentive program; language fluency development support; weekly lectures on global *trend topics*; * **Meals:** Flexible meal and food allowances; * **Transportation:** Transportation subsidy/cost assistance to reach SiDi, plus parking for those working onsite; * **Recognition:** Annual performance bonus and awards for SiDiers who achieve outstanding results; * **Diversity:** Committees focused on Well-being, Diversity, Mental Health, Social Impact, Sustainability, and Women in Tech; * **Modern Offices:** Relaxed, collaborative environments with social areas, decompression rooms, pantries, and coffee machines; * **Still Want More?** Dozens of partnership benefits and discounts! For us, inclusion is not merely adding another person to our team—it means embracing differences and individuality. It is precisely from this blend of techniques, skills, and stories that we draw inspiration to align diverse perspectives toward a shared horizon—always moving forward. We operate in an environment of equal opportunity, regardless of gender, sexual orientation, religion, or disability. **All our positions are open to people with disabilities (PCDs).** JOB CODE: 5690 - N3 **We are one of Brazil’s largest science and technology institutes, with over 800 SiDiers—and growing. We already operate in Campinas, Manaus, and Recife—the country’s largest technology and innovation parks.** Because those who aspire to build projects that transform the world cannot stop transforming themselves. In **20 years of history**, we have specialized in solving problems and carry in our portfolio **over 1,100 projects**, impacting millions of lives—bringing innovation to life and making the future happen now.

Av. Djalma Batista, 1661 - Chapada, Manaus - AM, 69050-010, Brazil

PERSONAL DEPARTMENT SUPERVISOR65153497841923121

PERSONAL DEPARTMENT SUPERVISOR

Job Summary: The Personal Department Supervisor will lead the department, ensuring legal compliance, operational efficiency, and technical support within a solid construction industry company. Key Highlights: 1. Lead the Personal Department and ensure legal compliance 2. Work for a large-scale company in the civil construction sector 3. Supervise all Personal Department operations **About the position:** * Supervise all Personal Department operations, ensuring compliance with legislation and legal deadlines; * Manage onboarding, offboarding, payroll, vacation, terminations, electronic timekeeping, and labor charges; * Ensure timely and accurate submission of eSocial obligations; * Monitor labor indicators, conduct analyses, and propose improvements; * Support internal and external audits; * Guide and develop the Personal Department team; * Collaborate with HR and Legal departments to align internal practices; * Support managers in clarifying doubts related to legislation and procedures. * Completed undergraduate degree in Administration, Accounting, HR Management, or related fields; * In-depth knowledge of labor legislation, eSocial, payroll, onboarding, offboarding, labor charges, and labor compliance; * Experience in companies with a large workforce (1,000+); * Intermediate/advanced proficiency in Microsoft Office; * Experience with Personal Department management systems (Fortes experience is a plus). A large-scale company with over 20 years of experience in civil construction, naval construction, and property maintenance is seeking a **Personal Department Supervisor** to join its team. The organization is recognized for its stability, security, and quality in project execution, as well as for maintaining structured work environments and managing a large workforce. The ideal candidate will be responsible for leading the Personal Department, ensuring legal compliance, operational efficiency, and technical support to managers and other company departments. **Opportunity description:** **Job area:** **Administration, Communications, Accounting, Finance, Legal, Human Resources, Psychology**: Onboarding and offboarding, Senior HR Analyst, Labor audit, Civil construction, HR Coordinator, Personal Department, eSocial, Payroll, Fortes, People management, HR Leader, HR, Termination, Personal Department Supervisor, HR Supervisor **Position level:** Supervisor **Employment type:** CLT **PCD-exclusive position:** No **Work location:** Manaus – AM **Working hours:** Monday to Friday: **07:30 AM to 5:30 PM**. **Benefits:** Meal or Food Allowance; Transportation allowance; **Salary:** R$ 5,000.00 **Requirements and qualifications:** **Education level:** Bachelor’s degree / Completed **Fields of study:** Accounting, Human Resource Management, Psychology **Computer skills:** **Mobility:** On-site work, Relocation

Av. Djalma Batista, 1661 - Chapada, Manaus - AM, 69050-010, Brazil

Labor and Social Security Assistant65153470648067122

Labor and Social Security Assistant

Job Summary: Analyst focused on payroll, benefits, and labor compliance, seeking to optimize processes and ensure legal adherence. Key Highlights: 1. Critical analysis of payroll and social contribution data. 2. Support in ensuring compliance of employment contracts and labor/social security legislation. 3. Continuous technical development in labor and social security matters. JOB RESPONSIBILITIES AND ACTIVITIES: * Collect, organize, and critically analyze information related to payroll, benefits, and social contributions; * Actively support the review of payroll calculations, including salary and indemnity payments, as well as the assessment of ancillary obligations (INSS, FGTS, eSocial, and EFD\-Reinf); * Analyze compliance of employment contracts, internal policies, and labor documents, identifying risks and inconsistencies; * Support the analysis of information submitted to eSocial, including periodic and non-periodic events, and, where applicable, Occupational Health and Safety (OHS) events; * Support verification of Occupational Health and Safety topics, such as hazard and insalubrity allowances, technical reports (PGR, PCMSO, LTCAT), and their impact on payroll; * Participate in studies and analyses regarding compliance with labor and social security legislation, collective bargaining agreements, and conventions; * Update and maintain control spreadsheets, databases, and non-conformance reports, contributing to audit report preparation; * Provide technical support to the team and collaborate in addressing client requests under supervision. REQUIREMENTS AND TECHNICAL COMPETENCIES: * Completed or ongoing undergraduate degree in Human Resources Management, Business Administration, or Law; * Intermediate knowledge of Excel and Microsoft Office tools; * Knowledge of payroll processing, social contributions, and labor routines; * Knowledge of labor and social security legislation; * Familiarity with e\-Social and ancillary payroll-related obligations; * Strong communication skills, organizational ability, critical thinking, and commitment; * Interest in continuous technical development in labor, social security, and auditing fields. HOW WE WILL SUPPORT YOU ON THIS JOURNEY: * Meal/food allowance of R$40.00/day via Flash Card; * Remote work allowance of R$100.00/month via Flash Card; * Educational reimbursement up to R$600.00/month; * Corporate University – offering a variety of courses and certifications; * Medical and dental insurance (Brazil-wide); * POP (Professional Orientation Program); * Total Pass; * English language incentive; * Commuting reimbursement – applicable on in-office workdays; * Daycare assistance for mothers; * Birthday day off; * Life insurance; * Hybrid work model. Minimum Education Level: Undergraduate Degree Desired Education: * Human Resources Management, Undergraduate Degree * Law, Undergraduate Degree * Meal voucher * Remote work allowance * Education allowance * Commuting reimbursement * Life insurance * Dental assistance * Medical assistance

Av. Djalma Batista, 1661 - Chapada, Manaus - AM, 69050-010, Brazil

IT INTERNSHIP65153364399362123

Job Summary: This internship offers the opportunity to provide technical support for studio, audio, video, printer, and computer equipment, as well as assist with reporting. Key Highlights: 1. Support for studio, audio, video, and printer equipment 2. Assistance with technical and operational reports 3. Opening and tracking of service requests **Responsibilities:** * Provide technical support for studio equipment across the entire network infrastructure; * Assist with configuration, maintenance, and operation of audio and video equipment; * Provide technical support for printers; * Provide basic technical support for computers (hardware and software); * Assist in preparing technical and operational reports; * Open, track, and close service requests with third-party service providers, both remotely and on-site. **Requirements:** * Currently enrolled in an undergraduate program in one of the following fields: * Computer Engineering * Information Technology Management * Information Technology * Telecommunications **Preferred Qualifications (optional, if you wish to include): ** * Basic knowledge of networking; * Familiarity with audio and video equipment; * Strong communication and organizational skills; * Proactivity and eagerness to learn. Interested candidates should send their resumes to: rhrecrutandotalentos2021@gmail.com Job Type: Internship Contract Duration: 12 months Compensation: R$1.000,00 - R$2.000,00 per month Benefits: * Meal Allowance * Transportation Allowance

Av. Djalma Batista, 1661 - Chapada, Manaus - AM, 69050-010, Brazil

R$1,000-2,000/month

Generalist HR Analyst65077549755395124

Generalist HR Analyst

The Generalist HR Analyst is responsible for strategically and operationally managing HR and Personnel Department routines. * Assist in the recruitment and selection process of new employees, including resume screening, interview scheduling, and candidate feedback. * Participate in onboarding new employees by introducing the company, internal policies, and procedures. * Manage employee timekeeping records, ensuring accuracy and compliance with labor legislation. * Assist in administering benefits such as health insurance, transportation vouchers, meal vouchers, among others. * Support the organization of internal events, such as training sessions, lectures, and social gatherings. * Maintain up-to-date employee records and documents, ensuring confidentiality of information. * Contribute to the preparation of HR reports and metrics, providing data for analysis and decision-making. * Collaborate with the HR team on projects and initiatives aimed at employee development and engagement. * Provide support in payroll processing, calculation and verification of labor charges.

Av. Djalma Batista, 1661 - Chapada, Manaus - AM, 69050-010, Brazil

Infrastructure Assistant - Amazonet Matriz - Manaus/AM65076804396034125

Infrastructure Assistant - Amazonet Matriz - Manaus/AM

The Infrastructure Assistant is responsible for assisting in the maintenance and support of information technology infrastructure, ensuring the proper functioning of equipment and systems. Works under supervision, performing operational and technical support activities. * Install and configure telecommunications equipment. * Assist in preventive and corrective maintenance of IT equipment, identifying and resolving issues. * Provide technical support to users, assisting in resolving issues related to IT infrastructure. * Support IT asset management, controlling inventory of equipment and materials. * Assist in executing data backup and recovery procedures, ensuring information security. * Participate in IT infrastructure implementation and upgrade projects, following established guidelines. * Collaborate in documenting infrastructure area processes and procedures, keeping documentation up to date. * Maintain computer networks, assisting in configuring and monitoring network infrastructure. * Contribute to continuous improvement of infrastructure area processes and procedures, suggesting improvements and optimizations. * Follow information security standards and IT best practices, ensuring data integrity and confidentiality.

Av. Djalma Batista, 1661 - Chapada, Manaus - AM, 69050-010, Brazil

Analista de Departamento de Personal - Manaus65076803964545126

Analista de Departamento de Personal - Manaus

**Analista de Departamento de Personal \- Manaus** ============================================== PP\&C \| Manaus \- AM \| Presencial Descripción de la vacante **¡Únete a PP\&C! Forma parte del equipo de Departamento de Personal \- BPO** y disfruta de un entorno con apoyo para el desarrollo y crecimiento de tu carrera, con igualdad de oportunidades laborales, independientemente de raza, color, religión, sexo, orientación sexual, nacionalidad, estado civil o discapacidad. PP\&C cree que un entorno que valora las diferencias individuales y fomenta la contribución total de cada profesional crea una empresa más sólida. Responsabilidades y atribuciones * Atención de las incidencias abiertas por los clientes; * Cálculo de la nómina; * Cálculo del anticipo salarial; * Cálculo del décimo tercer sueldo; * Cálculo de las vacaciones; * Cálculo de la liquidación; * Cálculo de las provisiones para vacaciones y décimo tercer sueldo; * Validación de las cargas sociales en eSocial; * Seguimiento y cierre del registro de puntos. Requisitos y calificaciones * Licenciatura completa o en curso en Ciencias Contables, Administración o Gestión de Recursos Humanos; * Conocimientos sólidos en rutinas de Departamento de Personal (contratación, liquidación, vacaciones, nómina, registro de puntos y beneficios); * Experiencia en sistemas de nómina; * Experiencia en Departamento de Personal \- BPO; * Conocimiento del paquete Office (Excel, Word y PowerPoint); * Buena comunicación; * Capacidad para relacionarse eficazmente con los clientes; * Proactividad; * Organización; * Interés por asumir desafíos. Requisitos deseables * Rango salarial Por convenir Régimen de contratación CLT Beneficios * Asistencia médica * Asistencia odontológica * PP\&C Academy: Nuestra universidad corporativa con diversos cursos para tu desarrollo profesional y personal * Programa de recomendación de empleados * Programa de capacitaciones * Comida/Alimentación mediante una tarjeta Visa con marca propia * Seguro de vida * Vale transporte * Wellhub (Gympass): el beneficio más completo de bienestar Sobre la empresa Somos profesionales apasionados por lo que hacemos, unidos por creencias y valores éticos, que conforman un conjunto incomparable para alcanzar la excelencia en la prestación de servicios de auditoría, consultoría, impuestos y externalización. Nuestro eslogan “*We do better, come together!*” resume nuestro propósito: superar las expectativas de nuestros clientes; por ello, te invitamos a acompañarnos en este recorrido. Ver página de la empresa

Av. Djalma Batista, 1661 - Chapada, Manaus - AM, 69050-010, Brazil

Production Assistant65051472045571127

Production Assistant

We are one of the largest plastic producers, processors, and recyclers. We invest in sustainable innovation and provide diverse industries with comprehensive and innovative plastic packaging solutions, as well as compounds, recycled resins, masterbatches, and machinery—produced using the highest-quality raw materials and market-leading equipment. Our purpose is to enhance quality of life through the development of innovative and sustainable packaging solutions, optimizing resources and supporting the circular economy for plastics. If you identify with our company, join VALGROUP—we’ll go much further together! **\#Let’sTransformPlasticTogether** **Responsibilities and Duties** * Perform tasks in accordance with company safety regulations and using the required personal protective equipment (PPE) for your role; * Carry out and develop your work under the guidance of your immediate supervisor, machine operator, and/or process specialist; * Assist in screen changes and machine startup (film threading), as directed by the machine operator; * Assist in operating machines and the production process according to predefined routines for each process, and comply with product and service specification requirements; * Understand machine parameters and information, and assist the operator in process adjustments according to the production order; * Assist the operator in identifying machine issues, defects, and non-conforming products; * Conduct product inspections per work instructions, production orders, and quality standards; * Assist the operator in monitoring and controlling the production process—from raw material feeding through to finished product; * Assist the operator in production follow-up to identify improvement opportunities aimed at achieving better results; * Support the machine operator in meeting performance targets for their work process; * Correctly affix identification labels onto paper cores; * Classify defects, identify raw materials and finished products, and accurately and legibly record information in production reports; * Interpret all information specified in the Production Order (PO); * Perform and monitor raw material and pallet supply used in the process, ensuring no raw material shortages occur during production; * Package rolls directly on the machine, weigh rolls using a manual pallet truck for movement, and accurately and legibly record information in production reports; * Clean machine filters as instructed; * Perform pallet recovery activities; * Provide support, when needed, across production activities (Cutting & Welding, Packaging, Stretch Extrusion, Shrink Extrusion, Printing, Recycling, Pressing, and Silos). **Requirements and Qualifications** * Completed high school education; * Valid NR12 certification; * Availability to work on a 12x36 shift schedule (06:00–18:00 or 18:00–06:00); * Must reside in the Manaus–AM region. **Additional Information** * Medical Plan * Dental Plan * Food Basket * Chartered Transportation * Life Insurance * Profit-Sharing Program (PPR) With nearly half a century in the market, **Valgroup** has established itself as a benchmark in plastic production, processing, and recycling, with strategically located facilities across Brazil and worldwide. Employing over 7,000 people across its plants, the company operates with the purpose of enhancing society’s quality of life through innovative and sustainable packaging solutions. **OUR PURPOSE** Enhance society’s quality of life through innovative and sustainable packaging solutions. **OUR VALUES** * **Sustainability** is embedded in our DNA—we lead our industry’s transformation toward sustainability. * Our pursuit of **Innovation** is relentless. We innovate in products, processes, equipment, and services. * We are great because we are simple—and we are committed to continuing our growth while preserving **simplicity**. * We grow by being recognized for our **agility**, and regardless of our size, we cannot compromise on it. * We **respect** all our **relationships**: not only among employees, but also with customers and suppliers. Together, we drive the disruptions we aim to bring to our sector. * We **dedicate ourselves** intensely **to our people**: we pursue employee satisfaction, continuous development, and engagement. * We work with a strong **sense of belonging**: we all feel like owners of the company and of its mission.

Av. Djalma Batista, 1661 - Chapada, Manaus - AM, 69050-010, Brazil

Asistente de Polo / Ventas - Manaus65050923699970128

Asistente de Polo / Ventas - Manaus

¡Si usted es comprometido, comunicativo, le gusta trabajar con metas y busca alcanzar sus resultados, ¡esta vacante podría ser para usted! **Funciones del puesto:** \- Realizar la prospección de clientes, negociaciones y posventa; \- Brindar soporte pedagógico a los estudiantes; garantizar los procesos del polo. **Requisitos necesarios:** \- Educación secundaria completa; \- Experiencia en atención al cliente, telemarketing y ventas; \- Conocimientos en paquete Office; \- Residir en Manaus. (Vacante para el Polo Flores) **SI CUMPLE CON LOS REQUISITOS ANTERIORES, ENVÍE SU CURRÍCULUM POR WHATSAPP AL 34 998951202\.** Tipo de vacante: Contrato indefinido (CLT) Pago: R$1\.655,00 \- R$2\.000,00 por mes Beneficios: * Vale\-alimentación * Vale\-transporte Lugar de trabajo: Presencial

Av. Djalma Batista, 1661 - Chapada, Manaus - AM, 69050-010, Brazil

R$1,655-2,000/month

HUMAN RESOURCES ASSISTANT65049895836546129

HUMAN RESOURCES ASSISTANT

The HR Assistant is responsible for supporting activities in the Human Resources department, working on recruitment and selection processes, training and development, benefits administration, and other related tasks. This professional must possess organizational, communication, and teamwork skills. * Assist in the recruitment and selection process of new employees, including resume screening, interview scheduling, and providing feedback to candidates. * Support the onboarding process for new employees by introducing them to the company, internal policies, and procedures. * Participate in the development and implementation of training and development programs, identifying needs and proposing solutions. * Manage and organize employee documents and information, ensuring data confidentiality and security. * Provide support in benefits administration, such as health insurance, transportation allowance, meal vouchers, among others, maintaining contact with providers and employees. * Collaborate in drafting and updating internal policies and procedures, ensuring compliance with labor legislation. * Participate in internal meetings and training sessions, contributing ideas and suggestions for continuous improvement of HR processes. * Proactively address conflicts and promote a healthy, collaborative work environment. * Stay updated on HR trends and best practices, continuously seeking to enhance knowledge and skills.

Av. Djalma Batista, 1661 - Chapada, Manaus - AM, 69050-010, Brazil

Level 2 Technical Support Specialist (Senior)650498862364171210

Level 2 Technical Support Specialist (Senior)

We are **Quality Digital**! Learn more about us: * **A phrase that defines us** \- We are experts in IT solutions and passionate about innovation! * **To infinity and beyond** \- We are *\#borderless*. Our team is spread across Brazil and the world. * **Our culture** \- Even though we’re remote, we’re together. We hold ceremonies to stay connected, share knowledge, and keep up with our company’s latest news! * **We are diverse** \- One of our commitments is to make our company an increasingly diverse, inclusive, and respectful environment—valuing and promoting plurality. That’s why **everyone has a place here**, regardless of race, gender, age, sexual orientation, religious belief, or disability. * **Our goal** \- To empower our clients’ businesses through innovative and sustainable solutions. Are you ready to join us on this journey? **Responsibilities and duties** **What are we looking for?** A proactive, committed individual with strong interpersonal skills to join our Technical Support team. **Your day-to-day will include:** * Logging and managing service tickets, handling Level 1 and Level 2 requests; * Providing support for operating systems and software installation—including Microsoft Office, networks, printers, and peripherals—as well as performing maintenance on desktops and laptops; * Performing directory mapping, configuring POP/Exchange and Lotus Notes email accounts, setting up user profiles, installing VPNs, managing Active Directory, and configuring IP addresses; * Monitoring, responding to, and updating tickets in the queue—preventing backlogs that could jeopardize project SLAs and minimizing the number of pending tickets; * Creating and updating the knowledge base, procedures, support scripts, and troubleshooting guides in the KCS portal. **Requirements and qualifications** * Knowledge of network troubleshooting, microcomputing, software and hardware, Service Desk tools, operating systems, Microsoft Office, and smartphones/mobile devices. **Nice-to-have qualifications** * Bachelor’s degree in Technology. **Working hours** * Monday to Friday, from 08:00 to 17:00 * On-site work; * Location: Tarumã, Manaus – AM **NOTE:** Hey! If you don’t meet all the job requirements, we still invite you to apply! We’ll carefully review your profile considering all your qualifications. **Additional information** **What you’ll find here:** * A stimulating environment for **learning** and **professional growth** * **Performance evaluations** and **feedback**, aimed at continuously developing our people * **Meal and/or food allowance**, for groceries and meals * **Medical and dental assistance**, so you and your family stay healthy * **Pharmacy partnership**, offering discounts on medications * **Childcare allowance**, according to current policy * **Gym partnership**, to encourage physical activity * **SESC partnership**, providing varied cultural and leisure activities * **Study partnerships**, for language learning, technology training, and online courses * **Payroll-deductible loans**, with attractive rates + financial education program * **Corporate University and learning paths**, featuring diverse content on technology, soft skills, market trends, and much more * **Employee referral program**, with rewards and bonuses * **Group life insurance** Here, stories are never in short supply! So, how about grabbing your cup of coffee, tea, juice—or favorite beverage—and learning more about us, falling in love with what we do, exploring our open positions, and becoming part of this ever-growing team?

Av. Djalma Batista, 1661 - Chapada, Manaus - AM, 69050-010, Brazil

Support Technician650498860449311211

Support Technician

* Second-level technical support * User support for systems, hardware, software, and networks * Analysis and resolution of more complex incidents * Support to the Level 1 Support team * Incident ticket logging and tracking * Documentation of solutions and procedures * Work in accordance with SLAs and IT best practices Job type: Full-time CLT Pay: R$2.000,00 - R$3.500,00 per month Benefits: * Meal voucher * Transportation voucher

Av. Djalma Batista, 1661 - Chapada, Manaus - AM, 69050-010, Brazil

R$2,000-3,500/month

Maintenance Assistant649913557350431212

Maintenance Assistant

**Code:** 8371 **Job Title:** Maintenance Assistant **Location:** Manaus \- AM **Unit:** Intercity Manaus **Work Modality:** In-person **Professional Level:** Assistant **Minimum Education:** Completed High School **Area of Activity:** Maintenance **Hiring Modality:** Permanent **Job Responsibilities:** Perform minor hydraulic repairs, as well as masonry, painting, and electrical work; Assist technicians in corrective maintenance; Carry out preventive maintenance according to the PMP; Clean the swimming pool with chemical treatment; Conduct rounds at the unit and complete checklists. **Required Competencies:** Attention to detail, focus, and agility. **Required Knowledge:** Electrical systems, Hydraulic systems, Painting, Masonry, NR-10 certification, and Computer Skills.

Av. Djalma Batista, 1661 - Chapada, Manaus - AM, 69050-010, Brazil

Administrative Assistant649912323178261213

Administrative Assistant

**Administrative Assistant (Direct Sales)** The Administrative Assistant is responsible for supporting the company’s operational and administrative activities, ensuring the organization and smooth functioning of internal processes. They work across various areas—including finance, HR, procurement, customer service, among others—as required by the department. Key Responsibilities: * Perform administrative routines such as document control, scheduling, filing, and information organization; * Provide support to internal departments in completing spreadsheets, reports, and system entries; * Handle telephone, email, and in-person communication with internal and external clients; * Assist in procurement processes, material control, and service requests; * Support accounts payable and receivable management, invoice issuance, and system entries; * Monitor and organize team or departmental calendars, meetings, and appointments; * Meet deadlines and follow company-established procedures. Requirements: * Completed high school education (technical or undergraduate studies in Administration, Accounting, or related fields are desirable); * Basic/intermediate knowledge of Excel and Microsoft Office suite; * Organizational skills, proactivity, and attention to detail; * Strong verbal and written communication skills; * Ability to work effectively in teams and manage multiple tasks. Minimum Education Level: High School (Secondary Education)

Av. Djalma Batista, 1661 - Chapada, Manaus - AM, 69050-010, Brazil

Auxiliar de almacén (turno nocturno)649863835168021214

Auxiliar de almacén (turno nocturno)

Descripción: Sobre la vacante: Si usted es un profesional organizado, proactivo y comprometido, ¡encajará perfectamente en este puesto! Buscamos un profesional para apoyar a nuestro equipo, garantizando la separación de las cargas, la limpieza y la organización del almacén. Principales funciones:* Realizar la separación de carga según el pedido; * Cargar los vehículos; * Realizar la limpieza del almacén; * Brindar soporte en la verificación; * Garantizar la ubicación adecuada de los productos; * Realizar el abastecimiento del almacén; * Verificar la fecha de vencimiento de los productos en inventario; * Reempacar mercancías; * Colaborar en la ejecución mensual del inventario; * Recibir y separar las mercancías; * Verificar los empaques y la conservación de los productos. Requisitos:* Educación secundaria completa; * Conocimientos deseables en sistema WMS. Beneficios: Ayuda para alimentación y comidas; Ayuda para movilidad; Apoyo psicológico; Seguro de vida; Total Pass (mediante adhesión); Tienda EBD; Convenio Via Marconi; Universidad EBD (cursos en línea). 2601010046291617649

Av. Djalma Batista, 1661 - Chapada, Manaus - AM, 69050-010, Brazil

IT Infrastructure Technician649858209450271215

IT Infrastructure Technician

Description: Requirements and qualifications What is essential for us: * Adherence to our values; * Technical or undergraduate degree in Computer Science, Computer Engineering, or Systems Analysis; * Knowledge of Microsoft 365 It would be great if you also have: * Experience with SAP; * Previous experience in the information technology field; Responsibilities and assignments* Respond to and resolve tickets opened by users regarding software and hardware issues; * Document the resolution of attended issues through the ticket management system; * Install, configure, and uninstall software, utilities, and applications; * Identify and resolve low- and medium-complexity issues related to system operations, following departmental documentation and procedures; * Assist and advise users regarding questions or issues arising from improper or incorrect use of technology resources. 2512310202491938668

Av. Djalma Batista, 1661 - Chapada, Manaus - AM, 69050-010, Brazil

Occupational Safety Technician - MANAUS649702447453471216

Occupational Safety Technician - MANAUS

Apply occupational safety knowledge and procedures, monitoring risks to ensure a safe and healthy work environment. **Responsibilities and Duties** * Onboard new employees regarding occupational safety * Conduct CIPA and BRIGADE meetings * Inspect fire-fighting equipment * Conduct safety inspections across all company areas * Register training records and input onboarding data into the specific system \- SOC * Track expiration dates of periodic ASOS * Arrange requests for forms required for periodic medical examinations * Organize lectures and events focused on occupational safety * Issue Work Permits and Special Work Permits * Conduct theoretical and practical machinery training in collaboration with technical departments * Distribute PPE and register biometric data **Requirements and Qualifications** * Technical degree in Occupational Safety * Proven experience as an Occupational Safety Technician * Proficiency in computer applications * Knowledge of legislation and regulatory standards related to occupational medicine and safety **Additional Information** Health insurance (co\-payment) Dental insurance Gympass Vidalink Martinsprev Rota Alelo At Martins, **we are passionate about what we do**. For 70 years, our mission has been to be the leading integrator of the demand chain — driving us toward the challenging yet noble **commitment to supply small and medium-sized retailers across Brazil**. Our trucks travel approximately 28 million kilometers annually, delivering some of Brazil’s most renowned brands to every corner of this country. One of our core reasons for existence is our customer; therefore, we seek professionals who strive daily to make Martins better! If you identify with this profile, this is where you belong! **Why We Love Being Martins People?** ------------------------------------ * We work with purpose, love, and pride; * We aim to place the right people in the right roles, offering growth opportunities and career prospects; * We invest in the continuous development of our people; * We care for our people by providing appropriate conditions to perform their roles and supporting quality of life; * We are results-oriented — pursuing sustainable outcomes for everyone, enabling further investment in our people and fostering happiness.

Av. Djalma Batista, 1661 - Chapada, Manaus - AM, 69050-010, Brazil

Production Process Assistant649699841141791217

Production Process Assistant

The company is seeking a Production Process Assistant in Manaus. RH Personal is a company specialized in recruitment and selection of professionals. It provides human resources consulting services to various industries. **Responsibilities:** Support surface mount technology (SMT) assembly processes by operating and monitoring equipment. Perform basic configuration and adjustment of machines such as Printer, AOI, Fuji, and SPI. Provide support in verifying materials and components before and after the production process. Maintain quality control records and machine parameter logs during the shift. Participate in cleaning and organizing the work area, following safety procedures and good practices. **Desired Qualifications:** **Education:** Completed high school **Experience:** Prior experience required **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Meal provided on site * Transportation allowance * Health insurance **Additional Information:** * Employment type: Permanent \- On-site. * Duration: Full-time * Working hours: To be agreed upon.

Av. Djalma Batista, 1661 - Chapada, Manaus - AM, 69050-010, Brazil

Production Line Feeder649639894272031218

Production Line Feeder

The company is seeking a Production Line Feeder professional in Manaus. RH Personal is a company specialized in recruitment and selection of professionals. It provides human resources consulting services to various industries. **Responsibilities:** Perform continuous and correct feeding of components onto the PTH production line. Carry out counting and control of electro-electronic materials before and during the process. Provide support in verifying component quality and identifying non-conformities. Record quantities produced and any waste or line stoppages. Participate in organizing and cleaning the workstation, following safety standards and 5S principles. Previous experience as Machine Operator, Production Assistant, Assembler, or Line Preparer may indicate affinity with some of the activities of this position. **Desired Requirements:** **Education:** Completed high school **Experience:** Prior experience required **Remuneration and Benefits:** * Salary: Salary range will be disclosed during the interview. * Meal provided on-site * Transportation allowance * Medical plan **Additional Information:** * Contract: Permanent — On-site. * Duration: Full-time * Working hours: To be agreed.

Av. Djalma Batista, 1661 - Chapada, Manaus - AM, 69050-010, Brazil

Payroll Analyst649639846296351219

Payroll Analyst

We are looking for a Payroll Analyst to work at a solid, growing company with a strong focus on people. You will be a key player in ensuring a secure, agile, and predictable payroll and labor compliance operation for both the team and the business. * Process and verify payroll, social charges (INSS, FGTS, IRRF), and benefits. * Carry out hiring, dismissals, and contract terminations, ensuring compliance with labor legislation. * Control and calculate vacation pay, 13th salary, and overtime. * Manage and submit information to eSocial and other ancillary obligations. * Monitor and update labor documentation and timekeeping records. * Provide support and guidance to employees regarding payroll-related matters. * Support internal and external audits, ensuring proper application of regulations. Requirements: **Mandatory requirements:** * Bachelor’s degree in Business Administration, Accounting, Human Resources Management, or related fields. * Proven experience in payroll department routines. * Solid knowledge of the Consolidated Labor Laws (CLT), labor legislation, and social security regulations. * Proficiency in payroll systems. * Excel skills and ability to generate management reports. * Organizational skills, attention to detail, and ability to meet deadlines. **Preferred qualifications:** * Postgraduate degree or specialization courses in People Management or Labor Law. * Experience with labor audits. * Advanced knowledge of eSocial and legal updates. * Strong communication skills and ability to conduct internal training sessions

Av. Djalma Batista, 1661 - Chapada, Manaus - AM, 69050-010, Brazil

Maintenance Coordinator - AM649620646536971220

Maintenance Coordinator - AM

Description: * Bachelor's degree in Engineering or related fields. * Minimum 5 years of experience in Maintenance. * Responsibility, pro\-activity, resilience, initiative, and courage. * Coordinate the team in corrective maintenance activities for equipment and electrical installations of the unit, responding to service requests originated from various industrial areas, identifying critical points, aiming to restore functionality as soon as possible and avoid compromising production targets due to interruptions. * Coordinate and participate in preventive maintenance activities for equipment and electrical installations of the unit, through preparation of previously announced programs. * Coordinate and participate in assembly and installation activities for new electrical equipment projects, based on receiving schematics and technical specifications and definitions provided by the Projects area, as well as monitoring startups and initial operation phases, clarifying doubts and resolving possible issues that arise. * Coordinate and participate in scheduled and emergency shutdowns. * Procure replacement parts, spare devices, and equipment required to perform various types of services within the department, as well as maintain inventory levels without reaching critical thresholds. * Develop safety procedures for the team and other company employees, and provide guidance regarding proper handling, operation, and functioning of equipment—especially concerning life-threatening risks and accidents resulting from carelessness when working with electrical energy. * Coordinate the team responsible for assembling new equipment and motor control panels, as well as refurbishing equipment and industrial area installations across all organizational units, and maintaining the administrative building—including lamp replacements, IT installations, alarm systems, among others. * Ensure implementation and team commitment to Quality Assurance System objectives, by disseminating relevant concepts and practices within their area of responsibility. * Ensure preparation and execution of the department’s operating budget program, providing appropriate guidance, direction, and support during its development, as well as monitoring and controlling expenditures and timely recommending corrective actions for identified deviations. * Ensure appropriate levels of qualification, performance, and motivation within the team by identifying training/professional development needs of subordinates and participating in developing the training program together with the Human Resources area. 2512240202491882446

Av. Djalma Batista, 1661 - Chapada, Manaus - AM, 69050-010, Brazil

Cloud Sales Specialist649620646223381221

Cloud Sales Specialist

**Cloud Sales Specialist** ================================ TOTVS \| Manaus \- AM \| Hybrid Job Description **Job Mission:** Act as a specialist in consultative sales of technology infrastructure solutions, with a focus on virtualization environments, public clouds, and data center technologies. This professional will be responsible for identifying and driving commercial opportunities, strategically and customizing the proposal and presentation of TOTVS CLOUD solutions, ensuring alignment with each client’s specific needs. Inserted into a scenario of accelerated digital transformation, the Sales Specialist will face the challenge of expanding TOTVS CLOUD’s presence across companies in diverse sectors, positioning our cloud solutions as catalysts for operational efficiency, scalability, and security. A consultative approach is expected—featuring active listening, applied technical expertise, and the ability to build trust-based relationships with technical and executive decision-makers, connecting business challenges to TOTVS’s technological capabilities. Responsibilities and Duties **WHAT YOU WILL DO:** * Deliver consultative and strategic presentations of the TOTVS CLOUD offering, highlighting its technical and commercial differentiators. * Prepare quotations based on the offering’s reference architectures, technically defending proposals with clients. * Draft comprehensive commercial proposals, including detailed scope and pricing aligned with client needs. * Develop sales arguments and technical defenses to support requested proposals, reinforcing value and competitiveness. * Build TCO (Total Cost of Ownership) analyses, demonstrating ROI and payback versus competing solutions. * Participate in technical and commercial clarification meetings, supporting the sales team and clients throughout the negotiation process. * Manage monthly sales pipeline in accordance with defined targets. Requirements and Qualifications **WHAT WE EXPECT FROM YOU:** * Completed undergraduate degree in Information Technology-related fields, such as: * Computer Science, Computer Engineering, Information Systems, * Information Security, or related disciplines. * Proven experience in B2B sales, preferably in IT infrastructure solutions, cloud computing, virtualization, or data center technologies. * Solid technical knowledge of public cloud environments (e.g., Azure, AWS, Google Cloud), server virtualization, networking, and solution architecture. * Consultative skills to understand customer challenges and translate business needs into technical solutions. * Strategic negotiation capability, focused on value creation and building long-term partnerships. Salary Range To be determined Employment Type CLT Benefits * TOTVS Network University: a corporate university offering free content and certifications for every TOTVS employee; * \+Healthy Program: supports each TOTVER through advisory services and initiatives focused on physical, mental, and personal financial well-being; * \+Advantages Program: Latin America’s largest discount network, exclusively for our employees; * \+Care Program: personal support program for employees and their families, offering guidance across multiple specialties—including psychology, social work, pet consulting, etc.; * Einstein Conecta: free online medical consultation service provided by physicians from Hospital Israelita Albert Einstein; * Health and dental insurance; * Meal and/or food allowance; * Transportation allowance and shuttle services at select metro stations; * Extended maternity and paternity leave; * Nursing room; * Bicycle parking; * Changing room; * Life insurance; * Childcare assistance; * Private pension plan; * Office designed to stimulate creativity and productivity, featuring snack areas, game rooms, billiard tables, and relaxation lounges; * Gympass. About the Company As a technology industry leader, we are a universe of nonconformist people driven by innovation, autonomy, learning, and performance. Together, we create opportunities, transform futures, and share knowledge. Here, your professional development takes place in an inclusive, respectful, and energizing environment—people supporting people! We pursue sustainable growth. We use data and AI to drive smarter, more efficient outcomes for our customers. Join us to innovate and build the future of technology. \#VemPraTOTVS \#SomosTOTVS

Av. Djalma Batista, 1661 - Chapada, Manaus - AM, 69050-010, Brazil

Auxiliary Person for External Teacher Support - TEMPORARY - MANAUS649620600872981222

Auxiliary Person for External Teacher Support - TEMPORARY - MANAUS

For over 120 years, FTD Educação has been committed to transforming the future through education—thinking beyond, and inspiring discovery, choice, freedom, and citizenship. We are recognized as an innovative, collaborative, flexible, and human-centered company. Our integrated proposal serves schools, students, teachers, and society, offering teaching and literary materials; educational solutions; new technologies; publications; and services that involve families in the pursuit of comprehensive education. All this is accomplished by professionals deeply engaged in our mission. Can you imagine working at a place that helps change our society through education every single day? Then \#JoinFTD and become part of this passionate team dedicated to education—enjoying numerous benefits and a unique work environment built on strong collaboration and partnership! **FTD EDUCATION** *“We Connect Stories. We Build Futures.”* **Responsibilities and Duties** The PNLD (National Textbook Program) Sales Consultant will be responsible for strategically promoting and monitoring the National Textbook Program with public education networks. Their role is to strengthen relationships with school administrators (principals, pedagogical coordinators, and teachers), ensuring closeness, credibility, and effective adoption of FTD Educação’s educational solutions. **Main Responsibilities** * Conduct in-person and remote visits to public schools and education departments to present PNLD publications and solutions. * Maintain ongoing relationships with principals, pedagogical coordinators, and teachers, serving as FTD’s regional reference point. * Support the textbook selection process by providing clear, up-to-date information aligned with FNDE/MEC guidelines. * Monitor competitors and identify opportunities for action within each territory. * Organize and report activities in the CRM system, ensuring proper tracking and predictability of actions. * Lead presentations, pedagogical meetings, and relationship-building events. * Collaborate with the consultant and management teams to meet goals established in the PNLD calendar. * Support teacher mobilization, training, and capacity-building campaigns for using the publications. **Requirements and Qualifications** **Desired Requirements** * Completed or ongoing undergraduate degree in Education, Administration, Pedagogy, Marketing, or related fields. * Prior experience in sales, institutional relationship management, or the educational sector. * Strong oral and written communication skills, with a consultative profile. * Familiarity with CRM tools and Microsoft Office suite. * Planning ability, discipline, and autonomy to manage schedule and results. * Willingness to travel within the assigned region. **Expected Profile** * Professional with strong interpersonal and negotiation skills. * Strategic vision and results-oriented mindset. * Commitment to FTD’s educational mission and sensitivity when engaging with public schools. * Proactivity and resilience to operate effectively during high-demand periods (e.g., textbook selection and registration campaigns). **Additional Information** **Benefit:** Meal Voucher. **Work Tools:** * Mobile data allowance: R$ 120.00 * Company vehicle * Tablet or notebook We are **FTD**, an ecosystem of educational solutions transforming society—and one of Brazil’s leading providers of educational content for schools. We operate in São Paulo (SP), where our headquarters is located; in Guarulhos (SP), home to our printing plant; and we have 28 branches across the country. Annually, we expand our reach and consolidate our position as a key reference in Brazil’s educational landscape. Our diverse solutions include textbooks and literature, supplementary materials, digital resources, and other pedagogical tools. Additionally, we provide school support, educational consulting, and learning systems. We reach 1.5 million students across private, public, and language education networks. Our commitment is to unite **humanity and excellence** in building an **increasingly fair and solidarity-based society**, and this is what our employees experience daily—living a **balanced career alongside personal life**, making the world more humane. **We work for the common good**, and every small action is carefully considered to **positively impact thousands of lives**: those who care and are cared for, those who teach and grow. Our **relationships are strong, authentic**, and **value each individual for who they truly are**. Grounded in a **solid culture**, we find here the **purpose** that drives us every day. We belong to the Marista Group, which also includes the **Marista Center for the Defense of Childhood (CMDI)**, committed to ensuring children’s and adolescents’ rights remain society’s top priority; **São Marcelino Champagnat Hospital**, delivering holistic and integrated patient care; **Cajuru University Hospital**, a benchmark in humanitarian care; and **PUCPR**, whose mission is to train citizens committed to life and societal progress. So, would you like to join a team of people doing good? Check out our open positions and apply!

Av. Djalma Batista, 1661 - Chapada, Manaus - AM, 69050-010, Brazil

Internado de Nivel Superior - Calidad (Manaus)649620597703711223

Internado de Nivel Superior - Calidad (Manaus)

* Comenzar a postularse con LinkedIn * * Iniciar * **Por favor, espere...** **Fecha:** 23 de dic. de 2025 **Ubicación:** Manaus \- Unidad I, AM, BR, 69075\-020 **Empresa:** Klabin S.A. **Ser Klabin** -------------- **Ser Klabin** En **Klabin**, creemos en el poder de la inclusión para transformar realidades y generar un impacto positivo, y consideramos que el **respeto** a las diferencias, la conducta **ética** en los negocios y la transparencia en las relaciones son claves para un entorno laboral más rico, **innovador** y que nos impulsa a ir más allá. Valoramos a cada persona, sus **historias**, su **cultura** y sus perspectivas, y comprometemos a las personas de forma inclusiva para que todos tengan oportunidades de explorar su potencial. El **Programa de Prácticas Klabin** tiene como objetivo atraer y **desarrollar** estudiantes comprometidos con su **desarrollo** personal y profesional, con el propósito de construir la nueva generación de Klabin. La particularidad de nuestro Programa de Prácticas es la **evolución** de los profesionales mediante una trayectoria de desarrollo basada en tres pilares fundamentales: **Negocios Klabin, Autoconocimiento y Herramientas**, con una duración de hasta dos años. En la práctica, la(o) pasante se integra a nuestros **proyectos** y **tecnologías**, al mismo tiempo que avanza en aspectos como **marketing personal**, **inteligencia emocional**, **oratoria**, **diversidad**, entre otros. **Conozca nuestro desafío:** * Trabajar en el área de calidad y medio ambiente; * Apoyar en la elaboración diaria de informes relacionados con Medio Ambiente, Calidad y Regulatorios; * Actualizar los indicadores del Sistema Integrado de Gestión (SIG); * Apoyar en la gestión de actividades de residuos industriales (cuando sea necesario); * Colaborar en el control y actualización de documentos del Sistema Integrado de Gestión (SIG); * Apoyar las acciones y eventos de campañas ambientales y de calidad; * Apoyar en el monitoreo de no conformidades de clientes y auditorías internas/externas; * Cooperar en las actividades administrativas del departamento; **Requisitos y calificaciones:** Estudiante de Gestión de la Calidad, Ingeniería Ambiental, Química o áreas afines. Conocimientos sobre normas y procedimientos internos en materia de calidad, seguridad y medio ambiente; Paquete Office / Rutinas Administrativas; Conocimientos básicos / Medio Ambiente y Sostenibilidad / Nociones básicas sobre NBR ISO 9001 y NBR ISO 14001\. **.** ----- En Klabin cuidamos a nuestro equipo con beneficios que promueven bienestar, seguridad y desarrollo. Conozca lo que hemos preparado para usted: Alimentación: Vale Refeição (São Paulo), Comedor (demás unidades) y Kit Navideño. Cuidado de la Salud: Asistencia médica y odontológica, Wellhub y Seguro de Vida. Campañas de Vacunación contra la Gripe (Influenza); Para el bienestar y el cuidado integral, contamos con Viver Bem, que incluye: Conexa: Plataforma de Psicoterapia en línea y gratuita, disponible 24 horas al día; Nutrik: Plataforma de Nutrición en línea, donde podrá realizar consultas y seguimiento gratuito con nutricionistas una vez al mes. * ️ Programa de Apoyo al Colaborador: Atención telefónica gratuita vía 0800 con soporte psicológico, social, jurídico, nutricional y financiero, disponible las 24 horas; * Comenzar a postularse con LinkedIn * * Iniciar * **Por favor, espere...**

Av. Djalma Batista, 1661 - Chapada, Manaus - AM, 69050-010, Brazil

INTERNSHIP IN SOFTWARE TESTING (QAPL)649620545506571224

INTERNSHIP IN SOFTWARE TESTING (QAPL)

**Academic Background:** * Currently pursuing a Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Information Systems and/or related fields; * Currently in the 3rd semester or later. **Main Responsibilities** * Perform test validation, software testing, requirements analysis, and project management; * Execute tests (Black-box, Functional, Acceptance, Exploratory); * Report identified bugs; * Track reported bugs. **Desired Skills:** * Basic knowledge of Mobile Testing execution; * User-level proficiency with Android operating system; * Familiarity with fundamental testing concepts; * Experience with Agile methodologies (Scrum, Kanban, etc). **Language:** * Intermediate English.

Av. Djalma Batista, 1661 - Chapada, Manaus - AM, 69050-010, Brazil

Asistente de TI - exclusivo para personas con discapacidad - Manaus649620519617311225

Asistente de TI - exclusivo para personas con discapacidad - Manaus

**Descripción:** Brindar apoyo técnico a los usuarios, realizando mantenimientos básicos en equipos, orientándolos sobre el uso de software y hardware, organizando los sistemas y colaborando en el control de los recursos tecnológicos, manteniendo una estrecha comunicación con el equipo corporativo de TI, con el fin de contribuir a la estabilidad, seguridad y continuidad de la infraestructura tecnológica de la unidad. Otras actividades afines. **Requisitos deseados:** Educación secundaria completa. Se valorará formación técnica en Tecnología de la Información y/o áreas afines. Se valorará experiencia en mantenimiento correctivo y/o preventivo de hardware y software. Se valorará curso de mantenimiento de computadoras (hardware/software). Paquete Office de nivel intermedio. 2512240202491933903

Av. Djalma Batista, 1661 - Chapada, Manaus - AM, 69050-010, Brazil

COMPUTER SUPPORT ANALYST649620509706271226

COMPUTER SUPPORT ANALYST

**Description** Professional responsible for ensuring high availability and performance of customer platforms, providing high-quality technical support. In addition, will be responsible for guiding and training users whenever necessary, ensuring an efficient and secure experience. **Responsibilities and duties** Meet deadlines and targets established for service levels (L1 or L2); Monitor the status of equipment sent to authorized technical assistance; Install and maintain various operating systems; Update and maintain inventories of IT equipment across all regional offices; Configure hardware, install and configure software and drivers; Perform LAN/WAN network installations and manage components (servers, IPs, etc.); Diagnose system failures or errors and implement solutions to restore functionality; Provide timely technical support and instruct users on correct equipment usage; Organize device and printer drivers. **Requirements and qualifications** Completed high school education. Ability to communicate effectively. Organizational skills and attention to detail. Availability to work flexible hours.

Av. Djalma Batista, 1661 - Chapada, Manaus - AM, 69050-010, Brazil

Mid-to-Senior HR Analyst – Manaus/AM648790009743371227

Mid-to-Senior HR Analyst – Manaus/AM

**Position: Mid-to-Senior HR Analyst** **Position Description** We are seeking a Mid-to-Senior HR Analyst to serve as an HR Business Partner for one of our clients located in Manaus/AM. This professional will act as the strategic link between HR and business units, supporting leadership in decision-making and end-to-end HR processes. The role involves developing initiatives focused on organizational climate, performance, employee engagement, and talent retention—contributing to a healthy, productive, and company-culture-aligned work environment. **Responsibilities** * Serve as HR Business Partner for business units, supporting managers on people-related matters, performance, and development; * Support performance management by monitoring goals, KPIs, and development plans; * Monitor organizational climate, engagement, and turnover metrics, proposing improvement actions; * Mediate conflicts and provide support to leadership; * Conduct onboarding of new employees and support offboarding processes; * Develop and track HR metrics and reports. **Requirements** * Degree in Psychology, Business Administration, Human Resources, or related fields; * Availability for 100% in-person work; * Experience as a Mid-to-Senior HR Analyst, preferably with HR Business Partner experience; * Hands-on experience in generalist HR operations and performance management; * Strong communication skills, analytical mindset, and data-driven approach; * Knowledge of labor legislation and NR-1 is desirable.

Av. Djalma Batista, 1661 - Chapada, Manaus - AM, 69050-010, Brazil

Junior HR Analyst - Manaus/AM648790009422091228

Junior HR Analyst - Manaus/AM

**Position: Junior HR Analyst** **Job Description** We are seeking a Junior HR Analyst to work with one of our clients located in Manaus/AM, focusing operationally on supporting Recruitment and Selection, Training and Development, and Internal Marketing activities. This professional will contribute to executing agile, well-organized processes with clear communication, ensuring a positive experience for candidates and employees, while also supporting the reinforcement of company culture, organizational climate, and sustainable business growth. **Responsibilities** * Conduct operational and administrative Recruitment and Selection processes, from job requisition alignment through to process closure; * Perform candidate screening, scheduling, interviews, test administration, and feedback delivery; * Support the organization of internal and external training programs; * Identify training needs in collaboration with departments and organize relevant information for leadership; * Design and implement internal marketing and internal communication initiatives; * Maintain internal visual identity standards across all communications; * Update departmental controls, spreadsheets, KPIs, and reports; * Support administrative routines within the HR department. **Requirements** * Degree in Psychology, Business Administration, Human Resources Management, or related fields; * Full-time on-site availability; * Experience managing end-to-end recruitment and selection processes; * Familiarity with Training and Development and Internal Marketing; * Intermediate Microsoft Office proficiency and strong verbal and written communication skills; * Organizational skills, good interpersonal relationships, and ability to manage multiple tasks.

Av. Djalma Batista, 1661 - Chapada, Manaus - AM, 69050-010, Brazil

Junior Technical Support Analyst648778709647381229

Junior Technical Support Analyst

**Job Description:** **Requirements** Bachelor’s degree in a related field or technical course (Preferred); Microsoft Office Suite (Basic level); Experience/Knowledge of Windows 10, Windows Server (2020) – Basic level; Experience as Level 2 Technical Support, providing assistance to end users (microcomputing), either on-site or remotely; Knowledge of retail operations and POS systems / commercial automation; **Preferred** Knowledge of Agile methodology (Scrum); Knowledge of application support and maintenance, ITIL, Azure, incident management, problem management, change management. **Key Responsibilities** Ensure continuity of store sales operations through on-site visits and remote support for applications, systems, and hardware, aiming for maximum technological environment availability. Handle equipment deployment, assembly, and installation at stores (software and hardware), as well as assessment/maintenance in case of incidents, coordinating with suppliers. Ensure inventory execution at stores through on-site monitoring and support; Triage application errors for analysts by monitoring and responding to service tickets opened by stores; Apply technical checklists both on-site and remotely at stores. Identify opportunities for improvement in IT-driven solutions through interaction with all hierarchical levels within the store structure; **Work Format** Hiring of Junior Technical Support Analyst for on-site work, including technical visits to stores. On-site visits to stores and regions according to the pre-established weekly schedule. Number of on-site days: **5 days + 2 Saturdays per month according to schedule, with 6 hours on Saturday**. ### **Employment Type:** CLT ### **Required Knowledge and Skills:** ITIL, Azure, Windows 10, Windows Server, POS ### **Benefits:** Meal Voucher, Transportation Voucher, Life Insurance, Health Plan ### **Department:** Corporate

Av. Djalma Batista, 1661 - Chapada, Manaus - AM, 69050-010, Brazil

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