**At Elgin, technology goes beyond every stitch—** **it stems from our passion for doing things differently and better, every single day.** We are a proudly Brazilian company with over 70 years of history, moving forward with the energy of those who are always just beginning. We have grown alongside Brazil, keeping pace with the evolution of families, businesses, and industries. Today, we employ more than 2,000 highly qualified professionals across units in São Paulo, Mogi das Cruzes, Jundiaí, Manaus, Itajaí, Joinville, Hortolândia, and Cabo de Santo Agostinho. From automation to air conditioning. From refrigeration to smart lighting. From daily life in homes to the operations of large enterprises. We deliver solutions that simplify, transform, and innovate beyond your imagination. Here, every idea matters, every challenge is an opportunity, and every employee has room to grow and leave their mark. Everyone is welcome to be themselves—because only by being different from one another can we create solutions that keep up with a constantly changing world. **At Elgin, you don’t join just to work.** **You join to create the new.** **#JoinElgin #ElginMoreThanYouImagine** **Responsibilities and duties** * Coordinate internal and external audits across various units, customers, and suppliers; * Control and analyze documentation (procedures, records, instructions, certifications, etc.); * Perform follow-up on corrective actions, conduct quality-related training, issue audit communications; hold meetings with senior management and managers; provide support to departments regarding the Quality Management System; prepare presentations and schedules; * Maintain and update the Quality Management System in compliance with applicable standards (ISO 9001 and others); * Control documents, procedures, work instructions, and quality records; * Conduct internal audits, prepare audit reports, and monitor action plans; * Record, investigate, and address nonconformities, applying root cause analysis; * Monitor quality indicators (KPIs) and generate performance reports; * Support internal departments in process standardization and improvement; * Analyze quality-related risks and opportunities; * Handle customer complaints and prepare technical reports (8D, PDCA, 5 Whys); * Conduct internal training on procedures, standards, and best practices; * Participate in continuous improvement projects (Kaizen, 5S, Lean, Six Sigma); * Ensure compliance with legal, regulatory, and customer requirements. **Requirements and qualifications** **Requirements and qualifications:** * Bachelor’s degree completed in Business Administration, Quality Management, or related fields; * Prior experience in quality, processes, or manufacturing; * Desired: Knowledge of ISO 9001 (interpretation and internal auditing), Quality Tools, Lean, 5S, Kaizen, Metrology, Six Sigma, Technical Drawing Reading, SPC/CpK, Minitab, FMEA, and Root Cause Analysis; * Proficiency in Microsoft Office Suite, Advanced Excel; **Behavioral competencies:** * Strong interpersonal and teamwork skills; * Adaptability, proactivity, and flexibility; * Problem analysis and resolution; * Assertive communication, customer focus, strategic orientation; * Effective and appropriate feedback, planning & organization, stress tolerance. **Additional information** * Cafeteria; * Transportation; * Health insurance plan for you and your dependents; * Dental insurance plan; * Life insurance; * Discounts on Elgin products. **At Elgin, technology goes beyond every stitch—** **it stems from our passion for doing things differently and better, every single day.** We are a proudly Brazilian company with over 70 years of history, moving forward with the energy of those who are always just beginning. We have grown alongside Brazil, keeping pace with the evolution of families, businesses, and industries. Today, we employ more than 2,000 highly qualified professionals across units in São Paulo, Mogi das Cruzes, Jundiaí, Manaus, Itajaí, Joinville, Hortolândia, and Cabo de Santo Agostinho. From automation to air conditioning. From refrigeration to smart lighting. From daily life in homes to the operations of large enterprises. We deliver solutions that simplify, transform, and innovate beyond your imagination. Here, every idea matters, every challenge is an opportunity, and every employee has room to grow and leave their mark. Everyone is welcome to be themselves—because only by being different from one another can we create solutions that keep up with a constantly changing world. **At Elgin, you don’t join just to work.** **You join to create the new.** **#JoinElgin #ElginMoreThanYouImagine**