Apprentice (Manacapuru)

Description

Job Summary: Assist with customer service and store routines, following established guidelines and striving for customer satisfaction, with emphasis on learning and continuous improvement. Key Highlights: 1. Assisting with customer service and store routines, focusing on customer satisfaction 2. Professional development through an apprenticeship training program 3. An inclusive culture that values diversity Bemol is a retail services and product commercialization company whose primary objective is to ensure customer satisfaction before, during, and after the sales process, while adhering to continuous improvement practices, applicable external legislation, and the organization’s cultural principles and values—namely Integrity, Respect, Economy, Energy, and Continuous Improvement. **Responsibilities and Duties** On the Bemol team, your main responsibilities will be: * Assisting customers and supporting daily store operations; * Following instructions outlined in standards, procedures, and work instructions to ensure customer satisfaction throughout the sales process; * Fulfilling the scheduled hours of the apprenticeship training program offered by our partner educational institution; * Demonstrating willingness, discipline, and initiative to achieve excellence in learning work processes. **Requirements and Qualifications** We’d love to hear from you if you have: * Customer service training; **Additional Information** At Bemol, we respect individuality and actively promote an inclusive culture focused on equity and appreciation of differences (e.g., gender, religion, persons with disabilities, LGBTQ\+, race, and ethnicity). All our job openings reflect this commitment. Bemol was founded on **August 13, 1942**, by brothers Samuel, Israel, and Saul Benchimol. In its early years, the company operated in pharmaceuticals, later expanding into cereals, cement, and finally home appliances—a sector in which it continues to operate today. Over time, Bemol has evolved into a modern, agile enterprise and a reference across nearly all sectors it serves: consumer electronics, home appliances, furniture, self-service, pharmaceuticals, construction materials, food products, and more. Today, we operate over **37 physical stores**, 1 online store, and **6 distribution centers**, located in Manaus, Porto Velho, and Rio Branco. Committed to high-quality service, Bemol also operates **22 lottery outlets** within its stores and **5 Mercado Bemol units** in Manaus. In 2016, Bemol expanded into healthcare with the launch of **Bemol Farma**, which currently operates **47 physical units** and 1 online store. To complement this initiative, we also operate a unit of **Bemol Saúde Clinic**. Currently, we have approximately **5,000 employees**, and we continue to expand steadily. We seek professionals who are passionate about their work, persistent, creative, agile, and eager to grow alongside Bemol.