Relationship Coordinator

Description

Job Summary: We are seeking motivated leaders to plan and manage administrative and commercial activities, develop teams, and ensure high-quality customer service. Key Highlights: 1. Opportunity to lead and develop a sales team 2. Focus on strategic planning and commercial support 3. Environment that values relationships and professional growth **We seek candidates who enjoy taking on challenges.** In this role, it will be essential to plan administrative activities and support commercial teams, as well as organize commercial actions aligned with unit goals and demands. **Personal Competencies:** Leadership skills. Negotiation skills. People management. Analytical mindset. **People with Disabilities and/or Rehabilitated Professionals — Your Talent Is Precious to Us!** We are committed to building a diverse and inclusive talent pool. We believe true innovation stems from diversity and inclusion. Our mission is to simplify life through technology and connectivity, and to achieve this, we value every individual contributing to our success. **We Cultivate a Growth-Oriented Environment:** Interpersonal relationships highly valued. Determination to achieve results. Transparency in all our actions and communications. **Responsibilities and Duties** **Main Activities:** * Lead and motivate the external sales team, monitoring performance and supporting technical and commercial challenges; * Monitor customer interactions and external activities, ensuring service quality and customer retention; * Develop and train the team, promoting continuous improvement; * Manage the team’s administrative routines (attendance, schedules, days off, and vacations); * Provide regular feedback for alignment and individual development; * Support other operational and strategic area requirements. **Requirements and Qualifications** **Requirements:** * Bachelor’s degree in progress in Business Administration, Commercial Management, or related fields; * Proficiency in computer applications and internet usage; * Experience in customer service, administration, and sales; * Availability for travel and relocation. * Preferred: People management experience within commercial teams/stores in the Telecom/Internet Service Provider sector; * Driver’s license category B. **Additional Information** **Our Benefits Include:** * RVI — Incentivized Variable Remuneration, * Profit and Results Sharing Program — PLR; * Childcare allowance; * Life insurance; * Meal voucher; * Food allowance; * Transportation voucher; * Mobility allowance; * Unimed health plan; * Dental plan; * Gym discounts (TotalPass); * C4Life; * Internet and mobile phone plans with discounts. Nice to meet you — we are Brasil TecPar! For three decades, we have pursued the exciting mission of **simplifying life through technology and connectivity**, transforming Brazil’s digital future. We are a diverse team of tech-passionate talents, united by our commitment to creating impactful solutions that improve people’s lives across the country. We are recognized by the ABRINQ Foundation as a “Child-Friendly Company.” Additionally, we hold certifications from ISO 27001, KINDNS, the Brazilian GHG Protocol Program, and Move for Good! By Q2 2025, we grew by 70.5% and have already connected over one million customers nationwide. Today, we have more than 4,000 TecFriends spread across eight Brazilian states. Every voice matters; every idea is an opportunity to make a difference; and **every effort is recognized through biannual Profit and Results Sharing.** Here, you’ll have the freedom and support to explore your passions, develop your skills, and reach your full potential. More than connecting — it’s about constant evolution. Shall we go together? \#JoinUsAsATecFriend