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Job Summary: Mercado Livre is seeking a professional to ensure operational execution, optimize processes, and monitor key performance indicators, collaborating cross-functionally to achieve logistics excellence. Key Highlights: 1. Lead logistics in Latin America with customized solutions. 2. Challenging, dynamic, and innovative projects. 3. An environment of opportunities, learning, and growth. At Mercado Livre, we are democratizing commerce and financial services to transform people's lives across Latin America. Join us in this mission! At Mercado Envios, we manage inventory for sellers and deliver products to buyers, enhancing their experience on our platform. In an ever-evolving world, our ability to rapidly deliver products purchased via Mercado Livre has become a competitive requirement. Join the team leading logistics across Latin America, delivering world-class customized solutions and integrating local and regional carriers through borderless commerce. **We’re looking for people who:** * Embody entrepreneurial energy: driven by curiosity, never giving up, and focused on surpassing their own limits. * Give their best because they love working with commitment and dedication. * View change as opportunity and learn from their mistakes. * Prioritize excellence and execution in everything they do. * Foster a positive atmosphere, joy, and fun. * Know how to build alongside others and enjoy working in teams. Imagine yourself spearheading challenging, dynamic, and innovative projects, **and being responsible for:** * Ensuring hourly execution of the operational plan, guaranteeing alignment with planning and high operational performance. * Leading the operational shift start-up and proactively supporting operations—generating insights and identifying optimization opportunities to meet SLA, Productivity, and Capacity KPIs. * Monitoring and analyzing deviations from the plan and operational metrics, anticipating risks and enabling agile decision-making to maintain operations at expected performance levels. * Collaborating closely with operational and administrative teams to promote alignment, clear communication, and cross-functional integration—ensuring operational efficiency and excellence. **Requirements:** * Hold a completed undergraduate degree. * Demonstrate solid experience in analyzing and managing operational KPIs, with advanced proficiency in tools such as Excel or Google Sheets; knowledge of BigQuery, Looker Studio, and SQL programming is considered a plus. * Have hands-on experience in Logistics, participating in process optimization initiatives and operations management. * Be available for on-site work in São Bernardo, from 6:00 PM to 3:16 AM, Monday through Friday, with flexibility to support operations in occasional situations as needed. **We offer you:** * The chance to be part of an entrepreneurial company where we love thinking big and long-term. * Ownership of your development in an environment rich in opportunities, learning, growth, expansion, and challenging projects. * Collaboration and knowledge-sharing with outstanding professionals and experts. * An excellent work environment, fully equipped to deliver a remarkable experience. :) Mercado Livre does not contact candidates offering job opportunities in exchange for money. All open positions are available on our careers website. If you receive any request for payment, please be cautious!
