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Job Summary: Analyst responsible for challenging, dynamic, and innovative projects, reporting dashboards, and addressing process violations to improve efficiency and quality. Key Highlights: 1. Embody entrepreneurial energy and surpass your limits. 2. Work with commitment, dedication, and excellence. 3. Grow within an environment full of opportunities and challenging projects. At Mercado Libre, we are democratizing commerce and financial services to transform people's lives across Latin America. Join us in this mission! **At Mercado Envios, we manage our sellers' inventory and deliver products to our buyers, enhancing their experience on our platform. In a world of constant evolution, our ability to rapidly deliver products purchased via Mercado Libre has become a requirement to compete. Join the team leading logistics across Latin America, delivering world-class customized solutions and integrating local and regional carriers through borderless commerce.** **We have a challenge for people who:** * Embody entrepreneurial energy: driven by curiosity, never giving up, and focused on surpassing their own limits. * Give their all because they love working with commitment and dedication. * View change as opportunity and learn from their mistakes. * Prioritize excellence and execution in how they get things done. * Foster a positive atmosphere, joy, and fun. * Know how to build alongside others and enjoy working in teams. Imagine yourself leading challenging, dynamic, and innovative projects, **and being responsible for:** * Reporting dashboards to address the top process violators; * Supporting and attending floor meetings with leadership to analyze root causes of process impacts, based on action plans; reviewing implemented action plans to improve efficiency and quality; conducting overviews of key process issues identified; presenting relevant data and metrics; * Ensuring visibility of achieved results by sending dashboards highlighting key performance indicators (KPIs) and outcomes; * Managing backlog and aging items, supporting orders and positions with data inconsistencies to maintain operational flow and meet established deadlines, performing system cleanup jointly with IT (tracking tickets and workflow statuses); * Conducting detailed process analyses, collecting relevant data for each process stage, and performing risk assessment analyses; Requirements: * Bachelor’s degree in Business Administration, Engineering, Logistics, Data Science, or related fields; * Operational logistics experience is desirable; * Proficiency in Microsoft Office and Google Docs (Sheets, Apps, etc.) is desirable; * Knowledge of SQL, Looker Studio, and BI tools is a plus; * Availability to work rotating shifts and onsite in Cotia/SP. We offer you: * The chance to be part of an entrepreneurial company where we love thinking big and long-term. * The opportunity to take ownership of your development in an environment rich with opportunities, learning, growth, expansion, and challenging projects. * Collaboration and knowledge-sharing with outstanding professionals and experts. * An excellent work environment, fully equipped to provide you with a great experience. :) * Join our team! Mercado Libre does not contact candidates offering job opportunities in exchange for monetary payments. All open positions are available on our careers website. If you receive any request for money, please be cautious.
