Customer Relationship Agent - Barreiro

Description

Job Summary: Provide in-person customer service, guidance, and registration of service requests, complaints, and suggestions, as well as provide information and verify documents. Key Highlights: 1. In-person customer service and guidance 2. Recording of customer requests and feedback 3. Informational support and document verification **Responsibilities:** Provide in-person customer service and guidance at the Copasa agency, and direct customers appropriately. Record service requests, complaints, compliments, criticisms, and suggestions using the CONTRACTOR's corporate tools and systems. Provide information and verify documents, among other tasks. **Benefits:** Salary + VA or VR + Transportation Allowance + Life Insurance + Partnership Programs + Potential Educational Subsidy + Anniversary Celebrations + Recognition for Top Performers + Climate Survey + Mental Health Discussion Circles. **Minimum Education Requirement:** High School Diploma (Secondary Education)